The average pay for a Desktop Support Engineer in Kolkata, West Bengal is Rs 123,812 per year. Most people move on to other jobs if they have more than 10 years' experience in this field. A skill in Help Desk / Desktop Support is associated with high pay for this job.

Rs 80,266 - Rs 297,988
Rs 80K
Rs 120K
Rs 300K
MEDIAN: Rs 123,053
10%
50%
90%
Rs 0Rs 302K
Salary Rs 80,266 - Rs 297,988
Bonus Rs 0.00 - Rs 197,265
Profit Sharing Rs 2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 83,437 - Rs 302,012
  • Country: India
  • Currency: INR
  • Updated: 11 Jan 2018
  • Individuals Reporting: 42

Job Description for Desktop Support Engineer

A desktop engineer maintains and troubleshoots the existing computers, laptops, security, and servers within their organization's network. They install, configure, and troubleshoot the computers, as well as all other applications and printers, to keep them at optimum performance. This is a very hands-on career that frequently requires the individual to respond to urgent requests and help individuals face to face; some travel may also be required.

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Desktop Support Engineer Tasks

  • Answer calls or tickets to support end users with applications, hardware, software, and networking.
  • Create end user documentation and knowledge base articles.
  • Troubleshoot hardware and software problems in person and remotely, resolving and documenting solutions.
  • Monitor backups and maintenance logs.

Desktop Support Engineer Job Listings

Key Stats for Desktop Support Engineer

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
Less than 1 year
10%
1-4 years
52%
5-9 years
36%
10-19 years
2%

Experience Affects Desktop Support Engineer Salaries

▲20%

National Average
Rs 123,000

Mid-Career
▼7%

Skills That Affect Desktop Support Engineer Salaries

Help Desk / Desktop Support
▲25%

National Average
Rs 123,000

Help Desk / Desktop Support (Tier 2)
▼2%

Help Desk / Desktop Support (Tier 1)
▼18%

Computer Hardware Technician
▼22%

Systems Troubleshooting
▼22%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Years of Experience

Less than 1 year
10%
1-4 years
52%
5-9 years
36%
10-19 years
2%

Common Health Benefits

medical benefits
Medical: 52%
dental benefits
Dental:
vision benefits
Vision:
no benefits
None: 48%