Rs 562,462
Avg. Salary
Avg. Hourly Rate

Average additional compensation:

Rs 62,226

Bonus

Rs 80,000

Profit Sharing

What am I worth?
How should I pay?

The average pay for a Senior Technical Support Engineer is {{pay}} per hour.

The average pay for a Senior Technical Support Engineer is Rs 562,462 per year.

10%
Rs 0.00
10%
Rs 0.00
50%
Rs 0.00
90%
90%
MEDIAN Rs 0.00
10%
Rs 242k
10%
Rs 562k
50%
Rs 1m
90%
90%
MEDIAN Rs 562,462
Rs 241,745 - Rs 1,255,093
Rs 240K
Rs 560K
Rs 1M
MEDIAN: Rs 562,462
10%
50%
90%
Rs 0Rs 1M
Salary Rs 241,745 - Rs 1,255,093
Bonus Rs 8,385 - Rs 198,659
Profit Sharing Rs 2,424 - Rs 378,164
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 250,777 - Rs 1,309,077
  • Country: India
  • Currency: INR
  • Updated: 23 Aug 2019
  • Individuals Reporting: 450

Job Description for Senior Technical Support Engineer

A senior technical support engineer is responsible for advanced technical support. Typically, a lower-level technician or engineer does initial troubleshooting of an issue; if necessary, the query escalates the senior technical support engineer. The senior engineer must manage multiple projects and issues simultaneously. Issues need to be logged and tracked to completion. The senior technical support engineer needs good presentation skills, as solutions to complex issues will need to be presented to the group. There is a degree of customer interaction required, and the engineer must present the company in a positive light at all times. Issues or tasks need to be logged and tracked to their completion

Read More...
Senior Technical Support Engineer Tasks
  • Analyze and consult on implementation and troubleshooting of technology products.
  • Mentor and train other technical support staff on technical and procedural matters.
  • Monitor and log all client communications, processing requests and documenting changes.
  • Test and develop resolution plans for technical problems, communicating needs to customers and supervisors.

Common Career Paths for Senior Technical Support Engineer


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Senior Technical Support Engineer Job Listings

Popular Skills for Senior Technical Support Engineer

Pay Difference by Location

15%

11%

-18%

-26%

-27%

-30%

-34%

National Average: Rs 590,797

Larger city markers indicate a job is popular in that location.

Senior Technical Support Engineer Reviews

Q: What is it like working as a Senior Technical Support Engineer?

Senior Technical Support Engineer in Chennai:
"Feels good."
Pros: I would like to say that weekend off is quite comfortable for me
Cons: I would like to say that average salary paid for most of the employees

Senior Technical Support Engineer in Hyderabad:
"Best Place to work with a good work life balance."
Pros: Native State
Cons: nothing

Senior Technical Support Engineer in Chennai:
"Fine."
Pros: I am felling fine but looking for good salary.
Cons: Minumum salary increment.

Senior Technical Support Engineer in New Delhi:
"RHCE."
I wish I had done my Red Hat Certification. I have done the course but have not cleared the certification exam yet.

Senior Technical Support Engineer in Hyderabad:
"Technical cms."
Pros: Time management, performance low pressure.
Cons: Low satisfaction.

Related Job Salaries

Key Stats for Senior Technical Support Engineer

Gender

Female
9 %
Male
91 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.
Less than 1 year
0%
1-4 years
33%
5-9 years
53%
10-19 years
13%
20 years or more
0%

Experience Affects Senior Technical Support Engineer Salaries

▲86%

▲9%

National Average
Rs 591,000

▼32%

Skills That Affect Senior Technical Support Engineer Salaries

Storage Area Networking (SAN)
▲102%

Storage Management
▲69%

Java/J2EE
▲39%

Network Support
▲32%

▲18%


UNIX
▲2%

National Average
Rs 591,000






Information Technology (IT) Support
▼39%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Gender

Female
9 %
Male
91 %

Years of Experience

Less than 1 year
0%
1-4 years
33%
5-9 years
53%
10-19 years
13%
20 years or more
0%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 9%
vision benefits
Vision: 7%
no benefits
None: 24%