Entry-Level Product Support Engineer in Bangalore Salary (India)

The average salary for an Entry-Level Product Support Engineer in Bangalore, Karnataka is Rs 382,943 per year. A skill in UNIX is associated with high pay for this job.

Rs 194,581 - Rs 721,293
Rs 190K
Rs 380K
Rs 720K
MEDIAN: Rs 384,484
10%
50%
90%
Rs 0Rs 764K
Salary Rs 194,581 - Rs 721,293
Bonus Rs 0.00 - Rs 101,736
Profit Sharing Rs 10,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 194,581 - Rs 764,255
  • Country: India
  • Currency: INR
  • Updated: 23 Jan 2018
  • Individuals Reporting: 58

Job Description for Product Support Engineer

Product support engineers are in charge of providing effective support for products developed in their organization. They are responsible for testing and providing technical troubleshooting during development. One of their main responsibilities include creating a product support plan to provide maintenance. Product support engineers provide telephone and online support, in addition to in-person training when needed. Additionally, they oversee software deployments, are responsible for ensuring product quality, overview the security and and integrity of the product to minimize privacy concerns, and create detailed product reports. These engineers generally report their progress to the product vice president or supervisor in their department.

Read More...

Product Support Engineer Tasks

  • Analyze and resolve customer concerns and problems, diagnose the root cause, and document interactions.
  • Provide on-call and ongoing troubleshooting, technical, and hardware advice and suggestions.
  • Support remote and local upgrades, installations, and maintenance.
  • Conduct trainings and create documentation for other engineers, users, and other audiences.

Product Support Engineer Job Listings

Key Stats for Product Support Engineer

Gender

Female
13 %
Male
87 %
Less than 1 year
12%
1-4 years
79%
5-9 years
9%

Skills That Affect Product Support Engineer Salaries

UNIX
▲17%

National Average
Rs 400,000

SQL
▼9%

Java
▼15%

Gender

Female
13 %
Male
87 %

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 9%
vision benefits
Vision: 6%
no benefits
None: 24%