Service Delivery Manager with Information Technology Infrastructure Library (ITIL) Skills in Bangalore Salary (India)

The average salary for a Service Delivery Manager with Information Technology Infrastructure Library (ITIL) skills in Bangalore, Karnataka is Rs 1,350,467 per year. People in this job generally don't have more than 20 years' experience.

Rs 588,426 - Rs 2,108,030
Rs 590K
Rs 1M
Rs 2M
MEDIAN: Rs 1,235,564
10%
50%
90%
Rs 0Rs 2M
Salary Rs 588,426 - Rs 2,108,030
Bonus Rs 0.00 - Rs 256,774
Profit Sharing Rs 45,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 605,391 - Rs 2,166,299
  • Country: India
  • Currency: INR
  • Updated: 13 Jan 2018
  • Individuals Reporting: 183

Job Description for Service Delivery Manager

Service delivery mangers often are the first and only contact for a client who needs answers regarding information systems and their account. These managers must have the skills to conduct recovery exercises and be able to document every step and progress during the recovery. After every exercise, service delivery managers must create a formal report for the clients.

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Service Delivery Manager Tasks

  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

Popular Employer Salaries for Service Delivery Manager

Service Delivery Manager Job Listings

Key Stats for Service Delivery Manager

Gender

Female
9 %
Male
91 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 17 votes.
1-4 years
5%
5-9 years
27%
10-19 years
65%
20 years or more
3%

Experience Affects Service Delivery Manager Salaries

▲20%

National Average
Rs 1,281,000

Mid-Career
▼29%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 17 votes.

Gender

Female
9 %
Male
91 %

Years of Experience

1-4 years
5%
5-9 years
27%
10-19 years
65%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 89%
dental benefits
Dental: 12%
vision benefits
Vision: 16%
no benefits
None: 10%