Rs 1,375,361
Avg. Salary
Rs 579
Avg. Hourly Rate

Average additional compensation:

Rs 144,653

Bonus

Rs 40,452

Profit Sharing

Rs 32,500

Commission

What am I worth?
How should I pay?

The average pay for a Service Delivery Manager is Rs 579 per hour.

The average pay for a Service Delivery Manager is Rs 1,375,361 per year.

10%
Rs 0.00
10%
Rs 579.00
50%
Rs 0.00
90%
90%
MEDIAN Rs 579.00
10%
Rs 434k
10%
Rs 1m
50%
Rs 2m
90%
90%
MEDIAN Rs 1,375,361
Rs 433,640 - Rs 2,396,407
Rs 430K
Rs 1M
Rs 2M
MEDIAN: Rs 1,375,361
10%
50%
90%
Rs 0Rs 2M
Salary Rs 433,640 - Rs 2,396,407
Bonus Rs 19,528 - Rs 383,907
Profit Sharing Rs 0.00 - Rs 253,419
Commission Rs 32,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 478,442 - Rs 2,478,437
  • Country: India
  • Currency: INR
  • Updated: 21 May 2019
  • Individuals Reporting: 1,278

Job Description for Service Delivery Manager

Service delivery mangers often are the first and only contact for a client who needs answers regarding information systems and their account. These managers must have the skills to conduct recovery exercises and be able to document every step and progress during the recovery. After every exercise, service delivery managers must create a formal report for the clients.

Read More...
Service Delivery Manager Tasks
  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

Service Delivery Manager Pay By Employer

$0$175K

$96,210

$55,782

TEKsystems, Inc
14 profiles
$99,862

$40,100

Atos Origin
13 profiles
$87,500

$100,808

$119,354

Dell, Inc.
9 profiles
$119,829

Ericsson Inc.
9 profiles
$95,000

Capgemini
9 profiles
$80,000

Common Career Paths for Service Delivery Manager


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Service Delivery Manager Job Listings

Popular Skills for Service Delivery Manager

Pay by Experience Level for Service Delivery Manager

Pay by Experience for a Service Delivery Manager has a positive trend. An entry-level Service Delivery Manager with less than 5 years of experience can expect to earn an average total compensation of Rs 553,000 based on 86 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Service Delivery Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of Rs 1,030,000 based on 217 salaries. An experienced Service Delivery Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of Rs 1,613,000 based on 522 salaries. A Service Delivery Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of Rs 2,071,000 based on 38 salaries.

Pay Difference by Location

24%

21%

16%

-8%

-9%

-22%

-24%

-35%

National Average: Rs 1,452,863

Larger city markers indicate a job is popular in that location.

Service Delivery Manager Advice

Q: What is it like working as a Service Delivery Manager?

Service Delivery Manager in Kolkata:
Dedication , Ability to take on spot decision , Technical abilities and solution provide ability , ability to resolve any type of issues of customers by using manpower else drive himself to overcome it with Team , To maintain Customer relationship and commitment to customer.

Service Delivery Manager in Mumbai:
"2 cents."
Building business acumen and increasing capability to deal with ambiguity.

Service Delivery Manager in Bangalore:
"Good learning for different verticles in service."
Just do it , and you will reach new horizons of management , business experience. It is a good platform for CRM.

Service Delivery Manager in Mumbai:
"More and more people management."
People management skills. Problem solving skills. Drive thought leadership.

Service Delivery Manager in Trivandrum:
"Planing And Organizing; Adherence To Set Targets."
Empty your cup, learn from every experience. Know your potential and challenge yourself.

Service Delivery Manager in Hyderabad:
"Senior Delivery Management."
Liaison between customer satisfaction, delivery and people. Strategic role for enhancing business opportunities.

Service Delivery Manager in Bangalore:
Pros: Challenging and intresting. Flexible working options.
Cons: Not happy with the current payscale and feel that I am not getting paid for what I am working.

Related Job Salaries

Key Stats for Service Delivery Manager

Gender

Female
10 %
Male
89 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.
Less than 1 year
1%
1-4 years
9%
5-9 years
16%
10-19 years
69%
20 years or more
5%

Experience Affects Service Delivery Manager Salaries

▲43%

▲11%

National Average
Rs 1,453,000

▼29%

▼62%

Skills That Affect Service Delivery Manager Salaries


Team Management
▲38%


Six Sigma Black Belt
▲18%


▲14%




Customer Relationship Management (CRM)
▼0%

National Average
Rs 1,453,000



Vendor Management
▼59%

Customer Service
▼60%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.

Gender

Female
10 %
Male
89 %

Years of Experience

Less than 1 year
1%
1-4 years
9%
5-9 years
16%
10-19 years
69%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 13%
vision benefits
Vision: 12%
no benefits
None: 15%