Rs 495,036
Avg. Salary
Rs 154
Avg. Hourly Rate

Average additional compensation for this job:

Bonus

Rs 44,584

Profit Sharing

Rs 10,026

Commission

Rs 10,000

The average pay for an Assistant Manager, Customer Service is Rs 154 per hour.

The average pay for an Assistant Manager, Customer Service is Rs 495,036 per year.

$27
10%
$154
50%
$300
90%
MEDIAN $154
$244k
10%
$495k
50%
$852k
90%
MEDIAN $495,036
Rs 244,076 - Rs 851,618
Rs 240K
Rs 500K
Rs 850K
MEDIAN: Rs 495,036
10%
50%
90%
Rs 27.00 - Rs 300
Rs 150
MEDIAN: Rs 154
50%
Rs 0Rs 905K
Salary Rs 244,076 - Rs 851,618
Bonus Rs 5,030 - Rs 103,115
Profit Sharing Rs 0.00 - Rs 98,317
Commission Rs 970 - Rs 83,124
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 251,492 - Rs 905,232
  • Country: India
  • Currency: INR
  • Updated: 11 Nov 2018
  • Individuals Reporting: 1,881
Hourly Data Rs 0Rs 800
Hourly Rate Rs 154
Hourly Tips Rs 0.36
Overtime Rs 25.00 - Rs 800
Annual Data Rs 0Rs 905K
Bonus Rs 5,030 - Rs 103,115
Commission Rs 970 - Rs 83,124
Profit Sharing Rs 0.00 - Rs 98,317
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 251,492 - Rs 905,232
  • Country: United States
  • Currency: INR
  • Updated: 11 Nov 2018
  • Individuals Reporting: 5

Job Description for Assistant Manager, Customer Service

Assistant managers of customer service facilitate the operations of the customer service department by communicating goals to employees and training them to properly handle customer-service situations. The assistant manager must maintain close relationships with the entire customer service team and provide instruction and help as needed. They also are expected to work alongside other administration to coordinate departmental efforts. The assistant manager also must be able to understand content presented during meetings (such as data trends and graphical representations) and how it may affect their team. In order to qualify for this position, candidates typically are expected to hold a bachelor’s degree. Applicants are also expected to have several years' experience in management. They also must have exceptional interpersonal and management skills. (Copyright 2018 PayScale.com)


Assistant Manager, Customer Service Tasks

  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.

Assistant Manager, Customer Service Pay By Employer

$0$50K

$32,044

Cinemark
17 profiles
$22,947

Food Lion
16 profiles
$22,700

$29,626

$37,235

Circlek
11 profiles
$20,769

Massage Envy
10 profiles
$24,833

$20,882

Advance America
9 profiles
$25,665

Hy-Vee, Inc.
9 profiles
$21,380

Common Career Paths for Assistant Manager, Customer Service


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Assistant Manager, Customer Service Job Listings

Popular Skills for Assistant Manager, Customer Service

Pay by Experience Level for Assistant Manager, Customer Service

Pay by Experience for an Assistant Manager, Customer Service has a positive trend. An entry-level Assistant Manager, Customer Service with less than 5 years of experience can expect to earn an average total compensation of Rs 393,000 based on 370 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Assistant Manager, Customer Service with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of Rs 554,000 based on 538 salaries. An experienced Assistant Manager, Customer Service which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of Rs 629,000 based on 207 salaries. An Assistant Manager, Customer Service with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of Rs 584,000 based on 13 salaries.

Pay Difference by Location

National Average: Rs 519,590

Larger city markers indicate a job is popular in that location.

Assistant Manager, Customer Service Advice

Q: What is it like working as an Assistant Manager, Customer Service?

Assistant Manager, Customer Service in Bangalore:
"Working as Assistant manager and manging IFM team of the fac."

Assistant Manager, Customer Service in Pune:
"Data Management Skills."
Maintain good interpersonal skills and rapport building with Middle Management.

Assistant Manager, Customer Service in Hyderabad:
Good crop advisory to entire karnataka farmers and field staff

Assistant Manager, Customer Service in Gurgaon:
He should be a competent professional with more than 5 years experience of managing over all after sales services operations. Proficient in handling after sales operation, market management, channel management, inventory organization, team building, service scheduling.

Assistant Manager, Customer Service in Bangalore:
"Give your best everytime"
Always be faithful to your work and give it your one hundred percent. Enjoy it and make it an enjoyable experience for the other people who work with you.

Assistant Manager, Customer Service in Delhi:
"good"
good job environment

Assistant Manager, Customer Service in Mumbai:
"had fair knowledge but wanted to learn and grow"
to be patient and should have complaint resolution power

Related Job Salaries

Key Stats for Assistant Manager, Customer Service

Gender

Female
17 %
Male
83 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 40 votes.
Less than 1 year
3%
1-4 years
27%
5-9 years
45%
10-19 years
24%
20 years or more
1%

Experience Affects Assistant Manager, Customer Service Salaries

▲21%

Late-Career
▲12%

▲7%

National Average
Rs 520,000

▼24%

Skills That Affect Assistant Manager, Customer Service Salaries





Training
▲1%

National Average
Rs 520,000



Client Interaction
▼11%

People Management
▼13%

Sales
▼21%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 40 votes.

Gender

Female
17 %
Male
83 %

Years of Experience

Less than 1 year
3%
1-4 years
27%
5-9 years
45%
10-19 years
24%
20 years or more
1%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 6%
vision benefits
Vision: 6%
no benefits
None: 22%