The average salary for an Assistant Manager, Customer Service in India is ₹533,169.
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What Do Assistant Manager, Customer Services Do?
Assistant managers of customer service facilitate the operations of the customer service department by communicating goals to employees and training them to properly handle customer-service situations. The assistant manager must maintain close relationships with the entire customer service team and provide instruction and help as needed. They also are expected to work alongside other administration to coordinate departmental efforts. The assistant manager also must be able to understand content …Read more
Popular Employer Salaries for Assistant Manager, Customer Service
The top respondents for the job title Assistant Manager, Customer Service are from the companies Genpact, Concentrix Corporation and Axis Bank. Reported salaries are highest at Tata Consultancy Services Limited where the average pay is ₹711,386. Other companies that offer high salaries for this role include Wipro and Concentrix Corporation, earning around ₹580,000 and ₹549,933, respectively. Axis Bank pays the lowest at around ₹273,046. EXL Service.com and Genpact also pay on the lower end of the scale, paying ₹475,000 and ₹505,900, respectively.
Assistant Manager, Customer Service Job Listings
What Are Popular Skills for Assistant Manager, Customer Services?
Skills in Operations Management, Team Management and People Management are correlated to pay that is above average. Skills that pay less than market rate include Customer Relationship Management (CRM) and Customer Service.
What is the Pay by Experience Level for Assistant Manager, Customer Services?
An entry-level Assistant Manager, Customer Service with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of ₹354,101 based on 48 salaries. An early career Assistant Manager, Customer Service with 1-4 years of experience earns an average total compensation of ₹398,137 based on 386 salaries. A mid-career Assistant Manager, Customer Service with 5-9 years of experience earns an average total compensation of ₹580,242 based on 581 salaries. An experienced Assistant Manager, Customer Service with 10-19 years of experience earns an average total compensation of ₹679,376 based on 398 salaries. In their late career (20 years and higher), employees earn an average total compensation of ₹500,000.
Pay Difference by Location
Employees with Assistant Manager, Customer Service in their job title in Hyderabad, Andhra Pradesh earn an average of 20.7% more than the national average. These job titles also find higher than average salaries in Pune, Maharashtra (19.8% more) and Bangalore, Karnataka (13.8% more). The lowest salaries can be found in New Delhi, Delhi (5.2% less) and Mumbai, Maharashtra (2.8% less).
Years of Experience
This data is based on 1,430 survey responses.