The average salary for an Assistant Manager, Customer Service is Rs 530,835.
MEDIAN Rs 530,835
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Rs 262k - Rs 920k
Rs 10k - Rs 124k
Rs 983 - Rs 122k
Rs 21k - Rs 295k
Rs 277k - Rs 978k
Your Market Worth Over Time
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Job Description for Assistant Manager, Customer Service
Assistant managers of customer service facilitate the operations of the customer service department by communicating goals to employees and training them to properly handle customer-service situations. The assistant manager must maintain close relationships with the entire customer service team and provide instruction and help as needed. They also are expected to work alongside other administration to coordinate departmental efforts. The assistant manager also must be able to understand content …Read more
Popular Employer Salaries for Assistant Manager, Customer Service
The top respondents for the job title Assistant Manager, Customer Service are from the companies Concentrix Corporation, Genpact and Tata Consultancy Services Limited. Reported salaries are highest at Tata Consultancy Services Limited where the average pay is Rs 745,000. Other companies that offer high salaries for this role include Vodafone and Concentrix Corporation, earning around Rs 650,000 and Rs 541,973, respectively. Axis Bank pays the lowest at around Rs 282,934. EXL Service.com and Genpact also pay on the lower end of the scale, paying Rs 483,124 and Rs 493,309, respectively.
Assistant Manager, Customer Service Job Listings
Popular Skills for Assistant Manager, Customer Service
Customer Relationship Management (CRM)
Skills in Operations Management, Team Management and People Management are correlated to pay that is above average. Skills that pay less than market rate include Customer Relationship Management (CRM) and Customer Service.
Pay by Experience Level for Assistant Manager, Customer Service
An entry-level Assistant Manager, Customer Service with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of Rs 346,622 based on 83 salaries. An early career Assistant Manager, Customer Service with 1-4 years of experience earns an average total compensation of Rs 401,391 based on 368 salaries. A mid-career Assistant Manager, Customer Service with 5-9 years of experience earns an average total compensation of Rs 567,152 based on 639 salaries. An experienced Assistant Manager, Customer Service with 10-19 years of experience earns an average total compensation of Rs 674,496 based on 313 salaries. In their late career (20 years and higher), employees earn an average total compensation of Rs 500,000.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Assistant Manager, Customer Service in their job title in Pune, Maharashtra earn an average of 18.8% more than the national average. These job titles also find higher than average salaries in Gurgaon, Haryana (12.8% more) and Hyderabad, Andhra Pradesh (12.2% more). The lowest salaries can be found in Kolkata, West Bengal (9.3% less).
Years of Experience
This data is based on 1,414 survey responses.
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