Service Delivery Manager in Chennai Salary (India)
A Service Delivery Manager in Chennai, Tamil Nadu earns an average salary of Rs 1,296,430 per year. Experience strongly influences income for this job. People in this job generally don't have more than 20 years' experience. Skills that are associated with high pay for this job are Information Technology (IT) Support, Program Management, IT Management, and Account Management.
|Range||Rs 0Rs 2M|
|Salary||Rs 429,206 - Rs 2,382,781|
|Bonus||Rs 9,696 - Rs 412,168|
|Profit Sharing||Rs 60,000|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|Rs 429,206 - Rs 2,486,268|
Job Description for Service Delivery Manager
Service delivery mangers often are the first and only contact for a client who needs answers regarding information systems and their account. These managers must have the skills to conduct recovery exercises and be able to document every step and progress during the recovery. After every exercise, service delivery managers must create a formal report for the clients.Read More...
Service delivery managers must be experts on recovery support, information availability, and managing service delivery for clients. They also are responsible for improving the efficiency of work production.
Service delivery managers must have knowledge and experience in the information technology (IT) field. Many companies require applicants have experience in technical service and customer support. In addition, individuals that have a degree in computer science or engineering are highly desirable. Skills in business programs such as Excel and Visio are often required. Since the position requires constant communication with customers, applicants must be personable and able to clearly communicate with multiple clients. (Copyright 2018 PayScale.com)
Service Delivery Manager Tasks
- Manage service delivery for a suite of customers and provide day to day operational guidance.
- Act as the link between a variety of projects, customers, and resources.
- Recommend solutions to problems and cost-effective strategies for clients.
- Monitor team members to ensure that project milestones are met and delivered on time.
- Design and execute techniques to enhance productivity and efficiency and reduce risks.
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Pay by Experience Level for Service Delivery Manager
Pay by Experience for a Service Delivery Manager has a positive trend. An entry-level Service Delivery Manager with less than 5 years of experience can expect to earn an average total compensation of Rs 585,000 based on 9 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Service Delivery Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of Rs 869,000 based on 24 salaries. An experienced Service Delivery Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of Rs 1,596,000 based on 71 salaries. A Service Delivery Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of Rs 2,300,000 based on 10 salaries.
Key Stats for Service Delivery Manager
Rated 5 out of 5
based on 13 votes.