A Service Delivery Manager in Chennai, Tamil Nadu earns an average salary of Rs 1,296,430 per year. Experience strongly influences income for this job. People in this job generally don't have more than 20 years' experience. Skills that are associated with high pay for this job are Information Technology (IT) Support, Program Management, IT Management, and Account Management.

Rs 429,206 - Rs 2,382,781
Rs 430K
Rs 1M
Rs 2M
MEDIAN: Rs 1,237,678
10%
50%
90%
Rs 0Rs 2M
Salary Rs 429,206 - Rs 2,382,781
Bonus Rs 9,696 - Rs 412,168
Profit Sharing Rs 60,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 429,206 - Rs 2,486,268
  • Country: India
  • Currency: INR
  • Updated: 3 Jan 2018
  • Individuals Reporting: 184

Job Description for Service Delivery Manager

Service delivery mangers often are the first and only contact for a client who needs answers regarding information systems and their account. These managers must have the skills to conduct recovery exercises and be able to document every step and progress during the recovery. After every exercise, service delivery managers must create a formal report for the clients.

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Service Delivery Manager Tasks

  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

Popular Employer Salaries for Service Delivery Manager

Service Delivery Manager Job Listings

Pay by Experience Level for Service Delivery Manager

Pay by Experience for a Service Delivery Manager has a positive trend. An entry-level Service Delivery Manager with less than 5 years of experience can expect to earn an average total compensation of Rs 585,000 based on 9 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Service Delivery Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of Rs 869,000 based on 24 salaries. An experienced Service Delivery Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of Rs 1,596,000 based on 71 salaries. A Service Delivery Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of Rs 2,300,000 based on 10 salaries.

Key Stats for Service Delivery Manager

Gender

Female
12 %
Male
88 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 13 votes.
Less than 1 year
2%
1-4 years
5%
5-9 years
16%
10-19 years
70%
20 years or more
7%

Experience Affects Service Delivery Manager Salaries

Late-Career
▲76%

▲22%

National Average
Rs 1,308,000

▼34%

Entry-Level
▼55%

Skills That Affect Service Delivery Manager Salaries

Information Technology (IT) Support
▲37%


IT Management
▲31%

Account Management
▲29%

Project Management
▼0%

National Average
Rs 1,308,000

Strategic Project Management
▼1%

People Management
▼2%




Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 13 votes.

Gender

Female
12 %
Male
88 %

Years of Experience

Less than 1 year
2%
1-4 years
5%
5-9 years
16%
10-19 years
70%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 12%
vision benefits
Vision: 15%
no benefits
None: 12%