The average pay for an Experienced Service Delivery Manager is Rs 1,535,062 per year. The skills that increase pay for this job the most are Team Management, Program Management, Strategic Project Management, Account Management, and IT Management.

Rs 772,914 - Rs 2,454,317
Rs 770K
Rs 2M
Rs 3M
MEDIAN: Rs 1,540,590
10%
50%
90%
Rs 0Rs 2M
Salary Rs 772,914 - Rs 2,454,317
Bonus Rs 24,468 - Rs 398,098
Profit Sharing Rs 0.00 - Rs 409,756
Commission Rs 78,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 800,929 - Rs 2,611,249
  • Country: India
  • Currency: INR
  • Updated: 17 Jan 2018
  • Individuals Reporting: 1,126

Job Description for Service Delivery Manager

Service delivery mangers often are the first and only contact for a client who needs answers regarding information systems and their account. These managers must have the skills to conduct recovery exercises and be able to document every step and progress during the recovery. After every exercise, service delivery managers must create a formal report for the clients.

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Service Delivery Manager Tasks

  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

Popular Employer Salaries for Service Delivery Manager

Service Delivery Manager Job Listings

Pay Difference by Location

National Average: Rs 1,619,857

Larger city markers indicate a job is popular in that location.

Key Stats for Service Delivery Manager

Gender

Female
9 %
Male
91 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 74 votes.
10-19 years
96%
20 years or more
4%

Skills That Affect Service Delivery Manager Salaries

Team Management
▲33%




▲10%




Customer Relationship Management (CRM)
▼0%

National Average
Rs 1,620,000

Six Sigma Black Belt
▼3%



Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 74 votes.

Gender

Female
9 %
Male
91 %

Common Health Benefits

medical benefits
Medical: 89%
dental benefits
Dental: 16%
vision benefits
Vision: 16%
no benefits
None: 11%