A Technical Support Consultant earns an average salary of Rs 381,879 per year. The skills that increase pay for this job the most are Storage Area Networking (SAN), VMware ESX, and Information Technology (IT) Support. Experience strongly influences income for this job. Most people with this job move on to other positions after 20 years in this field.

Rs 176,744 - Rs 981,465
Rs 180K
Rs 340K
Rs 980K
MEDIAN: Rs 344,701
10%
50%
90%
Rs 0Rs 1M
Salary Rs 176,744 - Rs 981,465
Bonus Rs 705 - Rs 99,778
Profit Sharing Rs 0.00 - Rs 1,468,071
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 179,726 - Rs 1,036,833
  • Country: India
  • Currency: INR
  • Updated: 13 Jan 2018
  • Individuals Reporting: 172

Job Description for Technical Support Consultant

Technical support consultants provide technical support and consultation to businesses and companies. In some cases, they are also managers that offer technical and scientific information for their employer. Often, technical support consultants resolve technical issues inside the company and/or with customers. Tasks performed by support consults may vary by employer, but they often include assisting customers over the phone, archiving technology problems faced by the company (such as faulty devices, computer software issues, and website complaints), and helping the company generate technology-based concepts and ideas. They are also in charge of training employees on new technology used in the workplace, testing new software, and attending meetings as needed. Consultants can work from their company's office buildings or be outsourced (or travel) to provide support for the companies for whom they work.

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Technical Support Consultant Tasks

  • Communicate with users, working to ensure rapid resolution and offering training.
  • Review existing services and infrastructure, making technology recommendations.
  • Troubleshoot and resolve technical problems, documenting ticket actions and resolutions.
  • Classify, escalate and coordinate problem resolution.

Popular Employer Salaries for Technical Support Consultant

Technical Support Consultant Job Listings

Pay Difference by Location

National Average: Rs 357,364

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Technical Support Consultant

Gender

Female
12 %
Male
88 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 13 votes.
Less than 1 year
15%
1-4 years
53%
5-9 years
24%
10-19 years
8%

Experience Affects Technical Support Consultant Salaries

Experienced
▲292%

▲70%

National Average
Rs 357,000

▼14%

Skills That Affect Technical Support Consultant Salaries

Storage Area Networking (SAN)
▲179%

VMware ESX
▲99%

Information Technology (IT) Support
▲34%

National Average
Rs 357,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 13 votes.

Gender

Female
12 %
Male
88 %

Years of Experience

Less than 1 year
15%
1-4 years
53%
5-9 years
24%
10-19 years
8%

Common Health Benefits

medical benefits
Medical: 70%
dental benefits
Dental: 7%
vision benefits
Vision: 4%
no benefits
None: 30%