The average salary for an Entry-Level Technical Support Consultant is Rs 302,990 per year.

Rs 162,568 - Rs 558,300
Rs 160K
Rs 290K
Rs 560K
MEDIAN: Rs 290,283
10%
50%
90%
Rs 0Rs 580K
Salary Rs 162,568 - Rs 558,300
Bonus Rs 1,922 - Rs 61,825
Profit Sharing Rs 0.00 - Rs 124,162
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 172,702 - Rs 580,062
  • Country: India
  • Currency: INR
  • Updated: 17 Jan 2018
  • Individuals Reporting: 131

Job Description for Technical Support Consultant

Technical support consultants provide technical support and consultation to businesses and companies. In some cases, they are also managers that offer technical and scientific information for their employer. Often, technical support consultants resolve technical issues inside the company and/or with customers. Tasks performed by support consults may vary by employer, but they often include assisting customers over the phone, archiving technology problems faced by the company (such as faulty devices, computer software issues, and website complaints), and helping the company generate technology-based concepts and ideas. They are also in charge of training employees on new technology used in the workplace, testing new software, and attending meetings as needed. Consultants can work from their company's office buildings or be outsourced (or travel) to provide support for the companies for whom they work.

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Technical Support Consultant Tasks

  • Troubleshoot and resolve technical problems, documenting ticket actions and resolutions.
  • Classify, escalate and coordinate problem resolution.
  • Communicate with users, working to ensure rapid resolution and offering training.
  • Review existing services and infrastructure, making technology recommendations.

Technical Support Consultant Job Listings

Key Stats for Technical Support Consultant

Gender

Female
18 %
Male
82 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.
Less than 1 year
21%
1-4 years
72%
5-9 years
8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.

Gender

Female
18 %
Male
82 %

Common Health Benefits

medical benefits
Medical: 64%
dental benefits
Dental: 4%
vision benefits
Vision: 1%
no benefits
None: 36%