A Technical Support Manager in Bangalore, Karnataka earns an average salary of Rs 1,330,000 per year. Most people with this job move on to other positions after 20 years in this field. Experience strongly influences pay for this job.

Rs 492,572 - Rs 2,246,829
Rs 490K
Rs 1M
Rs 2M
MEDIAN: Rs 1,191,141
10%
50%
90%
Rs 0Rs 2M
Salary Rs 492,572 - Rs 2,246,829
Bonus Rs 5,128 - Rs 398,218
Profit Sharing Rs 55,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 494,268 - Rs 2,487,033
  • Country: India
  • Currency: INR
  • Updated: 11 Jan 2018
  • Individuals Reporting: 122

Job Description for Technical Support Manager

Technical support managers supervise a company's technical support. They must provide their team with strong leadership and direction to increase productivity. Being able to resolve the issues of customers and employees, being able to motivate a team, and being able to identify problems and recommend improvements to technical support processes are vital.

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Technical Support Manager Tasks

  • Perform analyses, create reports, and implement emergency plans.
  • Participate in root cause analysis and communicate findings to customers.
  • Prioritize projects, identify goals, determine budget, and assign staff to reach goals.
  • Oversee daily operations, including schedules, escalations, and reporting.
  • Maintain performance metrics and survey targets for quality service delivery.

Technical Support Manager Job Listings

Technical Support Manager Reviews

Q: What is it like working in Bangalore?

Technical Support Manager in Bangalore:
Pros: Weather is good. Bangalore is My hometown.
Cons: Traffic is bad. Pollution is killing the city.

Key Stats for Technical Support Manager

Gender

Female
9 %
Male
91 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 7 votes.
Less than 1 year
1%
1-4 years
5%
5-9 years
30%
10-19 years
61%
20 years or more
3%

Experience Affects Technical Support Manager Salaries

▲46%

National Average
Rs 1,234,000

▼20%

Entry-Level
▼65%

Skills That Affect Technical Support Manager Salaries


National Average
Rs 1,234,000

Project Management
▼3%

Microsoft Word
▼17%

Windows NT / 2000 / XP Networking
▼27%

Microsoft SQL Server
▼42%

Windows Operating System General Use
▼48%


Microsoft Office
▼50%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 7 votes.

Gender

Female
9 %
Male
91 %

Years of Experience

Less than 1 year
1%
1-4 years
5%
5-9 years
30%
10-19 years
61%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 5%
vision benefits
Vision: 7%
no benefits
None: 15%