Average Customer Service Officer Salary in Jamaica

JA$962,494
Avg. Base Salary (JMD)
10%
JMD 727k
MEDIAN
JMD 962k
90%
JMD 2m

The average salary for a Customer Service Officer is JA$962,494

Base Salary
JA$727k - JA$2m
Total Pay
JA$727k - JA$2m
Is Average Customer Service Officer Salary in Jamaica your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Service Officers?

What Do Customer Service Officers Do?

Customer Service Officer Tasks
  • Analyze customer wants, needs, and behaviors through surveys, usability studies, in-person interviews, and other research in customer experience.
  • Ensure that information and services delivered in writing (on the web, through social media, publications), including scripts (real-time chats, call centers), is written in plain language.
  • Analyze delivery channels in the agency including websites, social media, call centers, publication centers, and reception areas (walk-in traffic and calls) - identifying deficiencies and working with managers to fix them.
  • Develop, present, and implement policies and procedures to make sure the agency's customers have a first-class experience when using the agency's services.
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Gender Breakdown

Female
100.0%
This data is based on 3 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

100%

Dental

80%

Vision

60%