Average Early-Career Customer Service Officer Salary in Jamaica

JA$800,114
Avg. Base Salary (JMD)
25%
JMD 752k
MEDIAN
JMD 800k
75%
JMD 965k

The average salary for a Customer Service Officer is JA$800,114

Base Salary
JA$752k - JA$965k
Total Pay
JA$752k - JA$965k
Is Average Early-Career Customer Service Officer Salary in Jamaica your job title? Find out what you should be paid
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What Do Customer Service Officers Do?

Customer Service Officer Tasks
  • Analyze customer wants, needs, and behaviors through surveys, usability studies, in-person interviews, and other research in customer experience.
  • Ensure that information and services delivered in writing (on the web, through social media, publications), including scripts (real-time chats, call centers), is written in plain language.
  • Analyze delivery channels in the agency including websites, social media, call centers, publication centers, and reception areas (walk-in traffic and calls) - identifying deficiencies and working with managers to fix them.
  • Develop, present, and implement policies and procedures to make sure the agency's customers have a first-class experience when using the agency's services.
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Common Health Benefits

Medical

100%