The average salary for a Customer Service Team Leader with Customer Service skills in Netherlands is €39,486.
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€25k - €67k
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€25k - €67k
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Job Description for Customer Service Team Leader
Customer service team leaders complete a variety of tasks, usually under the supervision of a team supervisor. They are typically former customer service representatives who have shown that they have excellent customer service skills and above-average knowledge of their companies. However, some companies hire team leaders directly from outside when the applicants show that they have ample experience. In general, team leaders must have a high school diploma and customer service experience, althou…Read more
Customer Service Team Leader Tasks
- Lead a team of customer service representatives, define standards, and determine goals or objectives.
- Handle customer inquiries.
- Train existing and new employees in topics such as safety, standards, and team language.
- Research and follow up on account or service problems to identify and solve root causes.
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Popular Skills for Customer Service Team Leader
Skills in Team Leadership, People Management and Operations Management are correlated to pay that is above average.
Years of Experience
This data is based on 8 survey responses.
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