Average Customer Service Manager Salary in Singapore

S$60,421
Avg. Base Salary (SGD)
10%
SGD 6k
MEDIAN
SGD 60k
90%
SGD 106k

The average salary for a Customer Service Manager is S$60,421

Base Salary
S$6k - S$106k
Bonus
S$3k - S$16k
Profit Sharing
S$0 - S$6k
Commission
S$0 - S$11k
Total Pay
S$18k - S$111k
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What is the Pay by Experience Level for Customer Service Managers?

What Do Customer Service Managers Do?

Customer Service Manager Tasks
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
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FAQs About Customer Service Managers

What is the highest pay for Customer Service Managers?

Our data indicates that the highest pay for a Customer Service Manager is SGD 106k / year

What is the lowest pay for Customer Service Managers?

Our data indicates that the lowest pay for a Customer Service Manager is SGD 6k / year

How can Customer Service Managers increase their salary?

Increasing your pay as a Customer Service Manager is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Manager that oversees more junior Customer Service Managers, this experience can increase the likelihood to earn more.