The average salary for a Customer Service Manager is S$61,544.
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S$6k - S$124k
S$4k - S$20k
S$0 - S$3k
S$13k - S$138k
Your Market Worth Over Time
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Job Description for Customer Service Manager
A customer service manager is employed in all sorts of fields. Customers may be dealt with in person, on the phone, or in a virtual manner. Since this is a management position, a group of customer service agents will be watched over. It is important to ensure that they are complying to company policies and are providing good customer service. Feedback should be given to these employees when they are not performing well. When customer service skills are lacking for a certain topic, a customer ser…Read more
Customer Service Manager Job Listings
Popular Skills for Customer Service Manager
Skills in Problem Solving and Microsoft Office are correlated to pay that is above average. Skills that pay less than market rate include Team Leadership, People Management and Customer Service.
Pay by Experience Level for Customer Service Manager
An early career Customer Service Manager with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of S$48,930 based on 20 salaries. A mid-career Customer Service Manager with 5-9 years of experience earns an average total compensation of S$59,271 based on 29 salaries. An experienced Customer Service Manager with 10-19 years of experience earns an average total compensation of S$78,255 based on 33 salaries. In their late career (20 years and higher), employees earn an average total compensation of S$87,500.
Years of Experience
This data is based on 98 survey responses.
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