The average pay for a Client Services Coordinator is £8.75 per hour.
The average pay for a Client Services Coordinator is £22,290 per year.
|Salary||£17,659 - £29,275|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|£16,886 - £29,077|
Job Description for Client Services Coordinator
A client services coordinator typically holds a higher-level position in their organization, although they may not play a supervisory or managerial role. The coordinator serves as a go-between between the company and clients/customers. The coordinator ensures information from the organization reaches the client and vice versa. Technology companies are typical employers for client services coordinators, but any enterprise that offers some combination of services and goods may have client services coordinators on staff. This role may be specialized to various areas of emphasis or products in larger organizations.Read More...
Typically, customers with specific software, service, or product needs contact the client services coordinator's company; the coordinator screens the client’s requirements and then works with applicable departments to develop solutions and assesses costs of delivery. The coordinator presents collected information to the customer and helps serve the client, making any adjustments to provided services or software as clients' needs change.
Depending on the level of supervisory responsibilities in this position, the educational requirements for this position vary. Most companies prefer to hire a person with at least an associate’s degree, if not a bachelor’s degree, in a relevant field for the position. Businesses also tend to prefer individuals with experience in their industry and a strong background in customer service as well. Client services coordinators typically work in an office environment during regular business hours, although shifts may vary depending on their company's needs. (Copyright 2019 PayScale.com)
- Analyze client questions and concerns, escalating problems to appropriate teams and handling service problems to the satisfaction of the client.
- Manage all client account opening, transferring, and closing processes, ensuring that procedures are followed correctly.
- Maintain quality relationships with clients, remaining available to offer support.
Client Services Coordinator Job Listings
Key Stats for Client Services Coordinator