Average Customer Service Advisor Salary at Santander in United Kingdom

£16,531
Avg. SalaryShow Hourly Rate
£1,000
Bonus
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The average salary for a Customer Service Advisor at Santander in United Kingdom is £16,531.
10%
£12k
10%
£17k
50%
£19k
90%
90%
MEDIAN £16,531
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United States (change)
Salary
£12k - £19k
Bonus
£405 - £2k
Total Pay
£12k - £20k

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Job Description for Customer Service Advisor

Customer Service Advisor Tasks
  • Manage daily and special orders and operations for specific accounts.
  • Provide estimates and documentation, recommending level of work and obtaining agreement.
  • Update and document accounts, including orders, escalations, and transactions.
  • Work with other departments to ensure flow of goods and services and clear communication.

Popular Employer Salaries for Customer Service Advisor

The top respondents for the job title Customer Service Advisor are from the companies Lloyds, Teleperformance and B&Q. Reported salaries are highest at Centrica plc where the average pay is £19,203. Other companies that offer high salaries for this role include EON UK PLC and HSBC, earning around £18,009 and £17,617, respectively. B&Q pays the lowest at around £14,224. Teleperformance and Aviva Ltd also pay on the lower end of the scale, paying £15,458 and £17,213, respectively.

Career Paths

Explore the most common career paths for Customer Service Advisor. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Service Advisor
Customer Service Team Leader
Customer Service Manager
Data Analyst
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Customer Service Advisor Job Listings

Popular Skills for Customer Service Advisor

Skills in Customer Service and Sales are correlated to pay that is above average. Skills that pay less than market rate include Administration and Oral / Verbal Communication.

Pay by Experience Level for Customer Service Advisor

An early career Customer Service Advisor with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of £16,149 based on 16 salaries. A mid-career Customer Service Advisor with 5-9 years of experience earns an average total compensation of £17,304 based on 8 salaries.

Pay Difference by Location

Learn more about cost of living by city.

Years of Experience

This data is based on 24 survey responses.
Early Career
66.7%
Mid Career
33.3%

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