Average Customer Service Advisor Salary in Birmingham, England: West Midlands

£17,280
Avg. SalaryShow Hourly Rate
£2,370
Bonus
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The average salary for a Customer Service Advisor in Birmingham, England: West Midlands is £17,280.
10%
£15k
10%
£17k
50%
£21k
90%
90%
MEDIAN £17,280
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United States (change)
Salary
£15k - £21k
Bonus
£0 - £2k
Total Pay
£15k - £21k

Your Market Worth Over Time

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Job Description for Customer Service Advisor

Customer Service Advisor Tasks
  • Manage daily and special orders and operations for specific accounts.
  • Provide estimates and documentation, recommending level of work and obtaining agreement.
  • Update and document accounts, including orders, escalations, and transactions.
  • Work with other departments to ensure flow of goods and services and clear communication.

Career Paths

Explore the most common career paths for Customer Service Advisor. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Service Advisor
Customer Service Team Leader
Customer Service Manager
Data Analyst
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Customer Service Advisor Job Listings

Popular Skills for Customer Service Advisor

Skills in Sales are correlated to pay that is above average. Skills that pay less than market rate include Administration, Oral / Verbal Communication and Customer Service.

Pay by Experience Level for Customer Service Advisor

An early career Customer Service Advisor with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of £15,742 based on 10 salaries. A mid-career Customer Service Advisor with 5-9 years of experience earns an average total compensation of £19,101 based on 6 salaries. An experienced Customer Service Advisor with 10-19 years of experience earns an average total compensation of £20,222 based on 7 salaries.
Employees with Customer Service Advisor in their job title in London, England: London earn an average of 16.4% more than the national average. These job titles also find higher than average salaries in Glasgow, Scotland: Glasgow (1.6% more) and Manchester, England: Manchester (1.5% more). The lowest salaries can be found in Newcastle-upon-Tyne, England: Tyne and Wear (4.2% less), Birmingham, England: Birmingham (4.2% less) and Edinburgh, Scotland: Edinburgh (1.5% less).

Years of Experience

This data is based on 23 survey responses.
Early Career
43.5%
Mid Career
26.1%
Experienced
30.4%

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