Average Customer Service Assistant Hourly Pay in United Kingdom

£7.85
Avg. Hourly RateShow Salary
£294
Bonus
£1,100
Commission
£125
Profit Sharing
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The average hourly pay for a Customer Service Assistant in United Kingdom is £7.85.
10%
£6.74
MEDIAN
£7.85
90%
£9.05
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Hourly Rate
£7 - £9
Bonus
£66 - £1,872
Profit Sharing
£3 - £295
Commission
£491 - £1,233
Total Pay
£13,994 - £19,899
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What Do Customer Service Assistants Do?

The top respondents for the job title Customer Service Assistant are from the companies Tesco PLC, Marks and Spencer plc and Sainsburys Supermarkets Ltd. Reported salaries are highest at LIDL uk gmbh where the average pay is £8.98. Other companies that offer high salaries for this role include Morrisons and Marks and Spencer plc, earning around £8.71 and £8.33, respectively. British Petroleum (BP) pays the lowest at around £7.57. Sainsburys plc and Sainsburys Supermarkets Ltd also pay on the lower end of the scale, paying £7.85 and £7.92, respectively.

Customer Service Assistant Job Listings

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What Are Popular Skills for Customer Service Assistants?

Skills in Customer Service, Oral / Verbal Communication, Cash Handling, Data Entry and Problem Solving are correlated to pay that is above average.

What is the Pay by Experience Level for Customer Service Assistants?

An entry-level Customer Service Assistant with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of £7.67 based on 214 salaries. An early career Customer Service Assistant with 1-4 years of experience earns an average total compensation of £7.84 based on 613 salaries. A mid-career Customer Service Assistant with 5-9 years of experience earns an average total compensation of £7.94 based on 127 salaries. An experienced Customer Service Assistant with 10-19 years of experience earns an average total compensation of £8.33 based on 114 salaries. In their late career (20 years and higher), employees earn an average total compensation of £8.
Employees with Customer Service Assistant in their job title in London, England: London earn an average of 4.2% more than the national average. These job titles also find higher than average salaries in Cambridge, England: Cambridgeshire (1.5% more) and Oxford, England: Oxfordshire (0.6% more). The lowest salaries can be found in Manchester, England: Manchester (7.1% less), Leicester, England: Leicestershire (5.7% less) and Glasgow, Scotland: Glasgow (5.0% less).

Years of Experience

This data is based on 1,121 survey responses.
Entry Level
19.1%
Early Career
54.7%
Mid Career
11.3%
Experienced
10.2%
Late Career
4.7%