The average salary for a Customer Service Manager in Birmingham, England: Birmingham is £30,443.
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£20k - £53k
£0 - £3k
£20k - £56k
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Job Description for Customer Service Manager
A customer service manager is employed in all sorts of fields. Customers may be dealt with in person, on the phone, or in a virtual manner. Since this is a management position, a group of customer service agents will be watched over. It is important to ensure that they are complying to company policies and are providing good customer service. Feedback should be given to these employees when they are not performing well. When customer service skills are lacking for a certain topic, a customer ser…Read more
Explore the most common career paths for Customer Service Manager. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Service Manager
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Customer Service Manager Job Listings
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Popular Skills for Customer Service Manager
Skills in Customer Service, People Management and Customer Relationship Management (CRM) are correlated to pay that is above average.
Pay Difference by Location
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Employees with Customer Service Manager in their job title in Reading, England: Berkshire earn an average of 20.5% more than the national average. These job titles also find higher than average salaries in London, England: London (4.1% more). The lowest salaries can be found in Glasgow, Scotland: Glasgow (9.9% less), Bristol, England: Bristol (8.9% less) and Cambridge, England: Cambridgeshire (6.2% less).
Years of Experience
This data is based on 7 survey responses.
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