The average salary for an Experienced Customer Service Manager with Microsoft Office skills in London, England: London is £46,050.
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£34k - £62k
£0 - £9k
£35k - £77k
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Job Description for Customer Service Manager
A customer service manager is employed in all sorts of fields. Customers may be dealt with in person, on the phone, or in a virtual manner. Since this is a management position, a group of customer service agents will be watched over. It is important to ensure that they are complying to company policies and are providing good customer service. Feedback should be given to these employees when they are not performing well. When customer service skills are lacking for a certain topic, a customer ser…Read more
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Popular Skills for Customer Service Manager
Skills in People Management and Project Management are correlated to pay that is above average. Skills that pay less than market rate include Leadership, Customer Relationship Management (CRM) and Customer Service.
Pay by Experience Level for Customer Service Manager
An early career Customer Service Manager with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of £26,694 based on 20 salaries. A mid-career Customer Service Manager with 5-9 years of experience earns an average total compensation of £34,811 based on 9 salaries.
Years of Experience
This data is based on 29 survey responses.
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