£25,021
Avg. Salary

Average additional compensation for this job:

Bonus

£1,474

Profit Sharing

£1,000

The average pay for an Information Technology (IT) Support Specialist is £25,021 per year.

£15,935 - £39,591
£16K
£25K
£40K
MEDIAN: £25,021
10%
50%
90%
£6.50 - £21.25
£6
£10
£21
MEDIAN: £10.00
10%
50%
90%
£0£40K
Salary £15,935 - £39,591
Bonus £0.00 - £5,017
Profit Sharing £1,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£15,818 - £40,818
  • Country: United Kingdom
  • Currency: GBP
  • Updated: 22 Sep 2018
  • Individuals Reporting: 329
Hourly Data £0£32
Hourly Rate £6.50 - £21.25
Overtime £10.00 - £32.50
Annual Data £0£40K
Bonus £0.00 - £5,017
Profit Sharing £1,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£15,818 - £40,818
  • Country: United States
  • Currency: GBP
  • Updated: 22 Sep 2018
  • Individuals Reporting: 19

Job Description for Information Technology (IT) Support Specialist

The information technology (IT) support specialist is a generalist position devoted to all aspects of computer set-up, installation, troubleshooting, service, upgrades, and maintenance. The position can also include handling how computers connect to each other or the rest of the network; printing, both locally and on the network; and auxiliary devices such as tablets, PDAs, and smartphones. The job duties can be performed remotely from a central location, in the customer's work environment, or in a combination of the two. The position may require some physical activity such as lifting and moving computer equipment into place or crawling in tight spaces.

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Information Technology (IT) Support Specialist Tasks

  • Maintain and troubleshoot devices and systems, hardware, and software.
  • Document system performance, bugs, debugging, and program requirements.
  • Follow maintenance protocols to ensure systems are secure and ready for users.
  • Lead design and deployment of servers, directories, wireless, backups, and personal devices.

Common Career Paths for Information Technology (IT) Support Specialist


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Information Technology (IT) Support Specialist Job Listings

Pay by Experience Level for Information Technology (IT) Support Specialist

Pay by Experience for an Information Technology (IT) Support Specialist has a positive trend. An entry-level Information Technology (IT) Support Specialist with less than 5 years of experience can expect to earn an average total compensation of ₤21,000 based on 95 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Information Technology (IT) Support Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of ₤26,000 based on 48 salaries. An experienced Information Technology (IT) Support Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of ₤27,000 based on 41 salaries. An Information Technology (IT) Support Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of ₤31,000 based on 8 salaries.

Pay Difference by Location

17%

National Average: £25,227

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Information Technology (IT) Support Specialist

Gender

Female
10 %
Male
90 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 12 votes.
Less than 1 year
4%
1-4 years
42%
5-9 years
25%
10-19 years
23%
20 years or more
6%

Experience Affects Information Technology (IT) Support Specialist Salaries

Late-Career
▲22%

▲9%

▲3%

National Average
₤25,000

▼15%

Skills That Affect Information Technology (IT) Support Specialist Salaries

Windows Support
▲24%

Computer Hardware Technician
▲7%

Microsoft Exchange
▲1%

Network Management / Administration
▼0%

National Average
₤25,000

Windows 2003 Server
▼1%




Microsoft Exchange Server
▼10%

Windows Server 2012 R2
▼12%

Microsoft SQL Server
▼13%

Help Desk / Desktop Support (Tier 2)
▼20%

Windows Operating System General Use
▼23%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 12 votes.

Gender

Female
10 %
Male
90 %

Years of Experience

Less than 1 year
4%
1-4 years
42%
5-9 years
25%
10-19 years
23%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 30%
dental benefits
Dental: 12%
vision benefits
Vision: 19%
no benefits
None: 58%