£25,176
Avg. Salary

Average additional compensation for this job:

Bonus

£1,650

Profit Sharing

£500

An Information Technology (IT) Support Specialist earns an average salary of £23,759 per year. Most people move on to other jobs if they have more than 20 years' experience in this field. Skills that are associated with high pay for this job are Windows Support and Computer Hardware Technician.

£15,799 - £39,766
£16K
£25K
£40K
MEDIAN: £25,176
10%
50%
90%
£6.48 - £21.39
£6
£11
£21
MEDIAN: £10.94
10%
50%
90%
£0£41K
Salary £15,799 - £39,766
Bonus £0.00 - £4,949
Profit Sharing £500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£15,703 - £41,091
  • Country: United Kingdom
  • Currency: GBP
  • Updated: 14 Jul 2018
  • Individuals Reporting: 333
Hourly Data £0£32
Hourly Rate £6.48 - £21.39
Overtime £11.74 - £32.72
Annual Data £0£41K
Bonus £0.00 - £4,949
Profit Sharing £500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£15,703 - £41,091
  • Country: United States
  • Currency: GBP
  • Updated: 14 Jul 2018
  • Individuals Reporting: 18

Job Description for Information Technology (IT) Support Specialist

The information technology (IT) support specialist is a generalist position devoted to all aspects of computer set-up, installation, troubleshooting, service, upgrades, and maintenance. The position can also include handling how computers connect to each other or the rest of the network; printing, both locally and on the network; and auxiliary devices such as tablets, PDAs, and smartphones. The job duties can be performed remotely from a central location, in the customer's work environment, or in a combination of the two. The position may require some physical activity such as lifting and moving computer equipment into place or crawling in tight spaces.

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Information Technology (IT) Support Specialist Tasks

  • Maintain and troubleshoot devices and systems, hardware, and software.
  • Document system performance, bugs, debugging, and program requirements.
  • Follow maintenance protocols to ensure systems are secure and ready for users.
  • Lead design and deployment of servers, directories, wireless, backups, and personal devices.

Common Career Paths for Information Technology (IT) Support Specialist


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Information Technology (IT) Support Specialist Job Listings

Pay by Experience Level for Information Technology (IT) Support Specialist

Pay by Experience for an Information Technology (IT) Support Specialist has a positive trend. An entry-level Information Technology (IT) Support Specialist with less than 5 years of experience can expect to earn an average total compensation of ₤21,000 based on 95 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Information Technology (IT) Support Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of ₤26,000 based on 48 salaries. An experienced Information Technology (IT) Support Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of ₤27,000 based on 41 salaries. An Information Technology (IT) Support Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of ₤31,000 based on 8 salaries.

Pay Difference by Location

National Average: £25,419

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Information Technology (IT) Support Specialist

Gender

Female
10 %
Male
91 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.
Less than 1 year
4%
1-4 years
41%
5-9 years
25%
10-19 years
24%
20 years or more
6%

Experience Affects Information Technology (IT) Support Specialist Salaries

Late-Career
▲21%

▲8%

▲2%

National Average
₤25,000

▼16%

Skills That Affect Information Technology (IT) Support Specialist Salaries

Windows Support
▲23%

Computer Hardware Technician
▲6%

Microsoft Exchange
▼0%

National Average
₤25,000

Network Management / Administration
▼1%

Windows 2003 Server
▼2%




Microsoft Exchange Server
▼10%

Windows Server 2012 R2
▼12%

Microsoft SQL Server
▼14%

Help Desk / Desktop Support (Tier 2)
▼21%

Windows Operating System General Use
▼24%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.

Gender

Female
10 %
Male
91 %

Years of Experience

Less than 1 year
4%
1-4 years
41%
5-9 years
25%
10-19 years
24%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 31%
dental benefits
Dental: 13%
vision benefits
Vision: 19%
no benefits
None: 58%