£24,633
Avg. Salary
£9.67
Avg. Hourly Rate

Average additional compensation:

£1,474

Bonus

£1,000

Profit Sharing

What am I worth?
How should I pay?

The average pay for an Information Technology (IT) Support Specialist is £9.67 per hour.

The average pay for an Information Technology (IT) Support Specialist is £24,633 per year.

10%
£6.53
10%
£9.67
50%
£21.11
90%
90%
MEDIAN £9.67
10%
£16k
10%
£25k
50%
£37k
90%
90%
MEDIAN £24,633
£15,754 - £37,193
£16K
£25K
£37K
MEDIAN: £24,633
10%
50%
90%
£6.53 - £21.11
£6
£9
£21
MEDIAN: £9.67
10%
50%
90%
£0£38K
Salary £15,754 - £37,193
Bonus £0.00 - £4,146
Profit Sharing £1,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£15,627 - £38,169
  • Country: United Kingdom
  • Currency: GBP
  • Updated: 14 Mar 2019
  • Individuals Reporting: 314
Hourly Data £0£83
Hourly Rate £6.53 - £21.11
Overtime £6.18 - £83.90
Annual Data £0£38K
Bonus £0.00 - £4,146
Profit Sharing £1,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£15,627 - £38,169
  • Country: United States
  • Currency: GBP
  • Updated: 14 Mar 2019
  • Individuals Reporting: 20

Job Description for Information Technology (IT) Support Specialist

The information technology (IT) support specialist is a generalist position devoted to all aspects of computer set-up, installation, troubleshooting, service, upgrades, and maintenance. The position can also include handling how computers connect to each other or the rest of the network; printing, both locally and on the network; and auxiliary devices such as tablets, PDAs, and smartphones. The job duties can be performed remotely from a central location, in the customer's work environment, or in a combination of the two. The position may require some physical activity such as lifting and moving computer equipment into place or crawling in tight spaces.

Read More...
Information Technology (IT) Support Specialist Tasks
  • Maintain and troubleshoot devices and systems, hardware, and software.
  • Document system performance, bugs, debugging, and program requirements.
  • Follow maintenance protocols to ensure systems are secure and ready for users.
  • Lead design and deployment of servers, directories, wireless, backups, and personal devices.

Common Career Paths for Information Technology (IT) Support Specialist


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Information Technology (IT) Support Specialist Job Listings

Pay by Experience Level for Information Technology (IT) Support Specialist

Pay by Experience for an Information Technology (IT) Support Specialist has a positive trend. An entry-level Information Technology (IT) Support Specialist with less than 5 years of experience can expect to earn an average total compensation of ₤21,000 based on 95 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Information Technology (IT) Support Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of ₤26,000 based on 48 salaries. An experienced Information Technology (IT) Support Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of ₤27,000 based on 41 salaries. An Information Technology (IT) Support Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of ₤31,000 based on 8 salaries.

Pay Difference by Location

19%

National Average: £24,756

Larger city markers indicate a job is popular in that location.

Information Technology (IT) Support Specialist Advice

Q: What is it like working as an Information Technology (IT) Support Specialist?

Information Technology (IT) Support Specialist in London:
"Observation is crucial"
Be patient and observe & listen

Related Job Salaries

Key Stats for Information Technology (IT) Support Specialist

Gender

Female
10 %
Male
90 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.
Less than 1 year
4%
1-4 years
45%
5-9 years
22%
10-19 years
23%
20 years or more
5%

Experience Affects Information Technology (IT) Support Specialist Salaries

Late-Career
▲25%

▲11%

▲5%

National Average
₤25,000

▼14%

Skills That Affect Information Technology (IT) Support Specialist Salaries

Windows Support
▲27%

Computer Hardware Technician
▲9%

Microsoft Exchange
▲3%

Network Management / Administration
▲2%

Windows 2003 Server
▲1%

National Average
₤25,000




Microsoft Exchange Server
▼8%

Windows Server 2012 R2
▼10%

Microsoft SQL Server
▼12%

Help Desk / Desktop Support (Tier 2)
▼19%

Windows Operating System General Use
▼22%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.

Gender

Female
10 %
Male
90 %

Years of Experience

Less than 1 year
4%
1-4 years
45%
5-9 years
22%
10-19 years
23%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 29%
dental benefits
Dental: 11%
vision benefits
Vision: 18%
no benefits
None: 60%