A Receptionist earns an average salary of £15,961 per year. Most people move on to other jobs if they have more than 20 years' experience in this career. A skill in Telephony is associated with high pay for this job. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

£11,371 - £23,152
£11K
£16K
£23K
MEDIAN: £16,064
10%
50%
90%
£6.47 - £9.22
£6
£7
£9
MEDIAN: £7.48
10%
50%
90%
£0£23K
Salary £11,371 - £23,152
Bonus £98.02 - £2,097
Profit Sharing £600
Commission £48.48 - £2,061
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£12,447 - £21,221
  • Country: United Kingdom
  • Currency: GBP
  • Updated: 16 Jun 2018
  • Individuals Reporting: 1,409
Hourly Data £0£14
Hourly Rate £6.47 - £9.22
Hourly Tips £0.05 - £2.32
Overtime £6.28 - £14.45
Annual Data £0£21K
Bonus £98.02 - £2,097
Commission £48.48 - £2,061
Profit Sharing £600
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£12,447 - £21,221
  • Country: United States
  • Currency: GBP
  • Updated: 16 Jun 2018
  • Individuals Reporting: 1,227

Job Description for Receptionist

A receptionist is an employee who typically works at a larger company. He or she normally is the first person a visitor or customer may encounter at the site. Receptionists typically screen incoming phone calls, while taking and distributing messages to appropriate parties. They also greet visitors and inform company employees that persons have arrived for meetings or appointments.

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Receptionist Tasks

  • Greet and answer inquiries for general public, customers and visitors; announce and log visitors.
  • Process outgoing mail and receive deliveries.
  • Perform administrative support tasks; proofreading, typing, operating calculators, facsimile machine and computers.
  • Operate telephone switchboard to answer, screen, route calls and relays messages.

Popular Employer Salaries for Receptionist

Common Career Paths for Receptionist


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Receptionist Job Listings

Popular Skills for Receptionist

Pay by Experience Level for Receptionist

Pay by Experience for a Receptionist has a positive trend. An entry-level Receptionist with less than 5 years of experience can expect to earn an average total compensation of ₤15,000 based on 902 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Receptionist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of ₤16,000 based on 300 salaries. An experienced Receptionist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of ₤17,000 based on 238 salaries. A Receptionist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of ₤17,000 based on 103 salaries.

Pay Difference by Location

National Average: £15,842

Larger city markers indicate a job is popular in that location.

Receptionist Reviews

Q: What is it like working as a Receptionist?

Receptionist in London:
"Challenging."
Pros: Working 9-5. The ability to meet new people.
Cons: Too many responsibilities. Feeling stressed. Lack of communication. Being moaner at for things that are not important. Such as not turning the outside lights off.

Receptionist in Perth:
"Ok."
Pros: Animals. Staff are great. Fun place to work.
Cons: Salary is rubbish for the amount of responsibility.

Receptionist in Sheffield:
"Receptionist assistant PA."
Pros: I like that I work alone and still socialise with everyone in my company when they pass through reception.
Cons: I often get forgotten about and overlooked.

Receptionist in London:
"Pleasant to work with and efficient in a timely manner."
Pros: I like the interaction with the customers. Seeing them happy with the service provided in order to furnish a great experience.
Cons: Rude customers most likely. Being a complains desk sometimes.

Receptionist in Birmingham:
"Review."
Pros: Working with the public.
Cons: Used as a general dogs body,

Receptionist in Shrewsbury:
"Stressful."
Pros: I get along well with my colleagues. It is rewarding to receive praise from members.
Cons: Boss that usually pays me late and speaks to me in a patronising way. I sometimes have to deal with difficult customers and I'm the only one here.

Receptionist in Deal:
"Very Stressful."
Pros: Helping People.
Cons: Work Alone during busy periods.

Related Job Salaries

Key Stats for Receptionist

Gender

Female
89 %
Male
11 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 78 votes.
Less than 1 year
8%
1-4 years
51%
5-9 years
18%
10-19 years
15%
20 years or more
8%

Experience Affects Receptionist Salaries

▲8%

▲7%

▲2%

National Average
₤16,000

▼4%

Skills That Affect Receptionist Salaries

Telephony
▲20%

Payroll Administration
▲3%

Cash Handling
▲2%


National Average
₤16,000

Customer Service
▼1%

Office Administration
▼1%


▼2%

Switchboard
▼3%

Oral / Verbal Communication
▼9%

Organizing
▼14%

Receptionist
▼18%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 78 votes.

Gender

Female
89 %
Male
11 %

Years of Experience

Less than 1 year
8%
1-4 years
51%
5-9 years
18%
10-19 years
15%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 16%
dental benefits
Dental: 5%
vision benefits
Vision: 11%
no benefits
None: 76%