Overall Employee Satisfaction
3.5

Manager Relationship
3.9
Manager Communication
3.7
Appreciation
3.3
Learning and Development
3.6
Company Outlook
3.9
Fair Pay
2.7
Pay Transparency
2.5
United States (change)

Find out more about pay at Bank of America Corp. (BOFA)

How do employees review their experience at Bank of America Corp. (BOFA)?

Overall, employees review their satisfaction with Bank of America Corp. (BOFA) as 3.5 out of 5. Bank of America Corp. (BOFA) earns the highest marks for Company Outlook with a score of 3.9 out of 5. Conversely, employees rate the company lowest for Pay Transparency, giving it 2.5 out of 5 in this area. Our research shows that Company Outlook and Appreciation are the main drivers of employee satisfaction generally, suggesting that Bank of America Corp. (BOFA), with scores of 3.3 and 3.9 respectively, should have higher overall employee satisfaction and lower rates of turnover. Learn More

Bank of America Corp. (BOFA) Reviews

Q: What is it like working at Bank of America Corp. (BOFA)?

Customer Service Representative (CSR) in Scranton:
"The Job."
Pros: Full time employment.
Cons: Little opportunity for advancement. Poor scheduling 2nd shift 4 - 10 hr days. No planned time to learn skills needed in position, many call types.

Compliance Specialist in New York:
Pros: I enjoy the people, the work environment and the culture of the bank.
Cons:

Sales and Service Consultant in Puyallup:
Pros: Great benefits , great team , ability to move up in company.
Cons: Favoritism , scheduling , audit.

Bank Manager in Portland:
"Repetetive."
Pros: Simplicity, same thing day after day.
Cons: Mundane, complaining customers, possibilities of theft constantly.

Operations Project Consultant in Phoenix:
"Work Flexibility, High Stress Level, Good Benefits."
Pros: Flexibility and the focus on the customers.
Cons: The high stress level. Too many processes going in different directions.

Senior Teller in Davenport:
Pros: 1. Meeting interesting people. 2. Predictable good schedule. 3. Countrywide company with option to transfer to other states. 4. Offers tuition and child care reimbursement. 5. Employee programs that offer support in emotional, legal and even health issues.
Cons: 1. Very brain-numbing repetitive transactions that become extremely annoying after doing them so long. I need more intellectual challenges. 2. Annoying, rude and crazy customers. 3. Standing up the whole entire time. 4. Very difficult to climb up the ladder outside of retail banking. 5. Crazy referral and sales pressure expectations. 6. Knowing that any little mistake could cost you your job. 7. Working with lazy people. 8. I hate being on the floor while wearing a suit. Because of change orders, night drops etc... I'm constantly on the floor arranging, lifting and opening boxes of coins. Yet I'm expected to wear a suit.

Customer Relations Manager (CRM) in Buffalo:
Pros: Benefits, work schedule, corporate atmosphere.
Cons: Pay, stress level, favoritism, lack of opportunity for advancement.

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