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Bank of America Corp. (BOFA) Reviews
What is it like working at Bank of America Corp. (BOFA)?
"Good news/bad news."
Operations Analyst in Dallas:
Pros: my specific job work and my 2 managers
Cons: Hate the banking industry, low pay, lots of agenda pushing, office is call center/open concept set up, office infrastructure falling apart, very loud, you can hear everyone and everything around you, there is absolutely no privacy whatsoever, constant interruptions, extremely difficult to concentrate on one's work
"Lost in sea of thousands of employees."
Client Services Representative in Los Angeles:
Pros: I like BofAs ethics
Cons: The corporate attitude assumes the branch leaders have the same intentions as them for thier employees but, in fact are disconnected.
Pros: Simplicity, same thing day after day.
Cons: Mundane, complaining customers, possibilities of theft constantly.
Sales and Service Consultant:
Pros: Great benefits , great team , ability to move up in company.
Cons: Favoritism , scheduling , audit.
Pros: I enjoy the people, the work environment and the culture of the bank.
Customer Service Representative (CSR):
Pros: Full time employment.
Cons: Little opportunity for advancement. Poor scheduling 2nd shift 4 - 10 hr days. No planned time to learn skills needed in position, many call types.
"Too much turnover."
Pros: Number crunching, loan underwriting.
Cons: Stressful, micro management, no training, not enough experienced associates, constant turnover, No formal direction to do job.