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Bank of America Corp. (BOFA) Reviews
What is it like working at Bank of America Corp. (BOFA)?
"Casual and team work environment."
Mortgage Loan Specialist:
Cons: Very numbers oriented, stressful.
Customer Service Representative (CSR) in Hampton:
Pros: Responsibilities and clients
Cons: Being micromanaged and no flexibly with hours
Pros: Simplicity, same thing day after day.
Cons: Mundane, complaining customers, possibilities of theft constantly.
Sales and Service Consultant:
Pros: Great benefits , great team , ability to move up in company.
Cons: Favoritism , scheduling , audit.
Pros: I enjoy the people, the work environment and the culture of the bank.
Customer Service Representative (CSR):
Pros: Full time employment.
Cons: Little opportunity for advancement. Poor scheduling 2nd shift 4 - 10 hr days. No planned time to learn skills needed in position, many call types.
"Too much turnover."
Pros: Number crunching, loan underwriting.
Cons: Stressful, micro management, no training, not enough experienced associates, constant turnover, No formal direction to do job.