Working at JCPenney

3.2
Overall Satisfaction
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  • Appreciation
    3.0
  • Company Outlook
    3.0
  • Fair Pay
    2.5
  • Learning and Development
    3.0
  • Manager Communication
    3.4
  • Manager Relationship
    3.7
  • Pay Policy
    2.4
  • Pay Transparency
    2.7
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JCPenney Reviews

What is it like working at JCPenney?

September 2018
"I love working for jcpenney."
Retail Sales Associate in Plano:
Pros: We work as a team, supporting and encouraging each other. Its like one big family.
Cons: Moving up in the company feels like it take a long time. In reality its not. No real complaints here.
April 2019
"Overwhelmed."
Operations Supervisor in Hernando:
Pros: Customer interactions
Cons: Culture
July 2015
"Not that great."
Sales Associate:
Pros: My co workers are amazing. 25% discount on everything including sephora.
Cons: Management is the absolute worst. They never back you up. They're all a bunch of contradictions,
October 2015
"Retail Department Supervisor."
Retail Department Supervisor:
Pros: I. Training others standards: Engaging with associates/working side by side ensuring sense of axcomplishment. II. Sales comparison to other stores. III. Merchandising: inventory control. IV. Look and feel of store.
Cons: I. Lack of hands on recognition giving the opportunity to advance in the company. II. Corporate not supporting stores with Customer Service issues. III. Lack of hours given to stores; should be based off of sales, demographics, along with work load to update stores and new hires in training for 2 weeks. IV. Store Managers should be not only a team leader, and hands on, but understanding towards family issues with out personal retaliation.
February 2016
"Supervisor."
Retail Department Supervisor:
Pros: The creativity for designing displays. Working with customers and developing team members to bring out their potential and the best in them.
Cons: Constant changes in work loads from the corporate.
April 2016
"Enjoyed."
Customer Service Specialist:
Pros: The coworkers are amazing to be with and organizing is fun for me.
Cons: The pay is low.
July 2016
"Used to be a fun place to work."
Sales Associate:
Pros: The few customers we have, and a few of the people I work with.
Cons: My supervisors, and they way they treat their employees.
Get a personalized salary report!
How it works:
1
Enter city & years of experience
2
Add pay factors like skills & education
3
Find your market worth with a report tailored to you
United States (change)
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