Working at PetSmart Inc.

3.2
Overall Satisfaction
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  • Appreciation
    3.0
  • Company Outlook
    3.5
  • Fair Pay
    2.5
  • Learning and Development
    3.1
  • Manager Communication
    3.3
  • Manager Relationship
    3.7
  • Pay Policy
    1.0
  • Pay Transparency
    2.5
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PetSmart Inc. Reviews

What is it like working at PetSmart Inc.?

August 2019
"Extreme responsibilities."
Retail Store Assistant Manager in Loveland:
Pros: Associates and animals
Cons: Stressed out pet parents
October 2020
Retail Manager in Towson:
Pros: Animal husbandry experience, easy entry into management, good discount
Cons: Understaffed, underpaid, zero work/life balance
August 2016
"It's a great job, just a bit unfair."
Dog Bather:
Pros: My co workers are awesome, and I love the job itself. Working with dogs everyday is exactly what I want to do.
Cons: I'm treated unfairly. I am not being paid nearly as much as I deserve. I do not get the respect I deserve.
November 2018
Kennel Technician:
When I first started I didn't have any experience with working with animals besides my own but had a lot of customer service experience so I started off at $9.25 about 10 months later I became a senior (supervisor) now called a lead and was paid $11.50 then got a raise a few months later to $11.80. We are like family despite our differences there is room for growth ( at least at my store), if you are a hard worker and have good customer service skills and good attendance. Management there can use some tunning up though.
January 2019
"Underrated."
Assistant Store Manager in New York:
Pros: Changing peoples lives for the better
Cons: Politics
January 2019
"The Dogs are Great."
Dog Trainer in Cherry Hill:
Pros: getting results in dog training
Cons: some pet parents with negativity
May 2019
"Sub-par."
Dog Groomer in Portland:
Pros: PetSmart provides great dog grooming training through it's academy that you don't have to pay upfront for. It gives you legitimate certification you can take anywhere.
Cons: PetSmart is not a company I would recommend working for. I would not take my dog to get groomed there unless I knew the groomer personally. It is a very stressful environment for the dogs as well as the groomers.
Find out what you should be paid
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United States (change)
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