The average hourly pay for a 911 Dispatcher is $16.26.
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What Do 911 Dispatchers Do?
A 911 dispatcher plays a key role in emergency response, as this is the person who answers the call when someone needing immediate assistance calls 911. The dispatcher's job is to keep the caller calm and collected, gain as much information as possible, and communicate it to appropriate first-responders. A good 911 dispatcher may sometimes be the difference between life and death.
The first goal of any received call for a 911 dispatcher is to gain accurate information as quickly as possible. Ty…Read more
911 Dispatcher Tasks
- Answer telephones and direct calls.
- Enter dispatch calls into a computerized dispatch system.
- Greet visitors and provide directions.
- Contact appropriate personnel during emergency situations.
- Operate base radio to communicate with police department staff.
Job Satisfaction for 911 Dispatcher
Popular Employer Salaries for 911 Dispatcher
911 Dispatcher Job Listings
What Are Popular Skills for 911 Dispatchers?
Skills that pay less than market rate include Customer Service, Telecommunications, Emergency Response, Oral / Verbal Communication and Typing.
What is the Pay by Experience Level for 911 Dispatchers?
An entry-level 911 Dispatcher with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $14.97 based on 56 salaries. An early career 911 Dispatcher with 1-4 years of experience earns an average total compensation of $15.34 based on 192 salaries. A mid-career 911 Dispatcher with 5-9 years of experience earns an average total compensation of $16.97 based on 102 salaries. An experienced 911 Dispatcher with 10-19 years of experience earns an average total compensation of $18.24 based on 112 salaries. In their late career (20 years and higher), employees earn an average total compensation of $22.
Pay Difference by Location
Employees with 911 Dispatcher in their job title in Noblesville, Indiana earn an average of 33.2% more than the national average. These job titles also find higher than average salaries in Dallas, Texas (12.0% more) and Rochester, New York (7.6% more). The lowest salaries can be found in Albuquerque, New Mexico (5.0% less), Houston, Texas (2.7% less) and Charlotte, North Carolina (1.6% less).
Years of Experience
This data is based on 492 survey responses.