$38,745
Avg. Salary
$16.15
Avg. Hourly Rate

Average additional compensation:

$993

Bonus

$793

Profit Sharing

What am I worth?
How should I pay?

The average pay for a 911 Dispatcher is $16.15 per hour.

The average pay for a 911 Dispatcher is $38,745 per year.

10%
$11.58
10%
$16.15
50%
$22.67
90%
90%
MEDIAN $16.15
10%
$27k
10%
$39k
50%
$58k
90%
90%
MEDIAN $38,745
$27,383 - $58,068
$27K
$39K
$58K
MEDIAN: $38,745
10%
50%
90%

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$11.58 - $22.67
$12
$16
$23
MEDIAN: $16.15
10%
50%
90%

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$0$58K
Salary $27,383 - $58,068
Bonus $197 - $2,534
Profit Sharing $793
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,532 - $54,433
  • Country: United States
  • Currency: USD
  • Updated: 19 Mar 2019
  • Individuals Reporting: 233
Hourly Data $0$37
Hourly Rate $11.58 - $22.67
Overtime $16.68 - $37.71
Annual Data $0$54K
Bonus $197 - $2,534
Profit Sharing $793
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,532 - $54,433
  • Country: United States
  • Currency: USD
  • Updated: 19 Mar 2019
  • Individuals Reporting: 510

Job Description for 911 Dispatcher

A 911 dispatcher plays a key role in emergency response, as this is the person who answers the call when someone needing immediate assistance calls 911. The dispatcher's job is to keep the caller calm and collected, gain as much information as possible, and communicate it to appropriate first-responders. A good 911 dispatcher may sometimes be the difference between life and death.

Read More...
911 Dispatcher Tasks
  • Answer telephones and direct calls.
  • Enter dispatch calls into a computerized dispatch system.
  • Greet visitors and provide directions.
  • Contact appropriate personnel during emergency situations.
  • Operate base radio to communicate with police department staff.

911 Dispatcher Job Listings

Popular Skills for 911 Dispatcher

Pay by Experience Level for 911 Dispatcher

Pay by Experience for a 911 Dispatcher has a positive trend. An entry-level 911 Dispatcher with less than 5 years of experience can expect to earn an average total compensation of $33,000 based on 294 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A 911 Dispatcher with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $39,000 based on 144 salaries. An experienced 911 Dispatcher which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $43,000 based on 126 salaries. A 911 Dispatcher with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $48,000 based on 33 salaries.

911 Dispatcher Reviews

Q: What is it like working as a 911 Dispatcher?

911 Dispatcher:
Pay scale is horrible. Administration doesn’t see dispatchers as important and it shows. Morale is down. Only good thing is you get medical benefits and pension. Look elsewhere. It’s not worth the stress for what they offer.

911 Dispatcher in Diboll:
"Wish I Knew About all the Deceit in Law Enforcement."
Don't do it.

911 Dispatcher in Tunkhannock:
"911 Dispatcher."
Pros: Doing Good Work, Civic Duty and Responsibility, Making a Difference.
Cons: Stress, Tragedy, Sometimes Dealing with Death, etc.

911 Dispatcher in Rialto:
Don't get into this field!!! The job is changing for the worse - from even a few years ago. There are products/programs being purchased by agencies in which total personal liability is placed upon dispatchers and less liability being taken by employers (i.e.: the dispatcher can be sued for following the rules and doing their job while the employer takes no responsibility at all - meaning you're on your own if the citizenry takes legal action). Stress levels are increasing and health levels are decreasing in personnel. No perks, decent pay depending on the employer, and really no possible career advancement. This coming from a long time dispatcher having experience in fire, police and EMS with several different agencies.

Related Job Salaries

Key Stats for 911 Dispatcher

Gender

Female
54 %
Male
46 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 111 votes.
Less than 1 year
11%
1-4 years
38%
5-9 years
20%
10-19 years
24%
20 years or more
7%

Experience Affects 911 Dispatcher Salaries

▲33%

▲17%

▲7%

National Average
$37,000

▼9%

Skills That Affect 911 Dispatcher Salaries

▲28%

Systems Computer/Console Operations
▲17%

multi tasking
▲3%


National Average
$37,000

Oral / Verbal Communication
▼1%

▼1%

Customer Service
▼5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 111 votes.

Gender

Female
54 %
Male
46 %

Years of Experience

Less than 1 year
11%
1-4 years
38%
5-9 years
20%
10-19 years
24%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 72%
vision benefits
Vision: 61%
no benefits
None: 12%