Average Customer Service Representative (CSR) Hourly Pay

$14.19
Avg. Hourly RateShow Salary
$1,088
Bonus
$2,362
Commission
$1,194
Profit Sharing
What am I worth?
Get pay report
How should I pay?
Price a job
The average hourly pay for a Customer Service Representative (CSR) is $14.19.
10%
$10
MEDIAN
$14.19
90%
$19.26
Is Customer Service Representative (CSR) your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
United States (change)
How it works:
1
Enter city & years of experience
2
Add pay factors like skills & education
3
Find your market worth with a report tailored to you
Hourly Rate
$10 - $19
Bonus
$206 - $4,894
Profit Sharing
$259 - $4,582
Commission
$295 - $12,100
Total Pay
$21,457 - $45,239
Find your market worth – how it works:
Tell us about your job and pay factors like skills and educationTell us about your job and pay factors like skills and education
Find your market worth with a report tailored to youFind your market worth with a report tailored to you
Negotiate your pay with confidenceNegotiate your pay with confidence

What Do Customer Service Representative (CSR)s Do?

Job Satisfaction for Customer Service Representative (CSR)

3.6 out of 5
(6,987)
Highly Satisfied
596Reviews
The top respondents for the job title Customer Service Representative (CSR) are from the companies State Farm Insurance Company, Alorica, Inc. and Farmers Insurance Group. Reported salaries are highest at UnitedHealth Group where the average pay is $15.56. Other companies that offer high salaries for this role include Comcast Cable, Inc. and State Farm Insurance Company, earning around $14.79 and $13.81, respectively. Domino's Pizza pays the lowest at around $8.18. Alorica, Inc. and The Home Depot Inc. also pay on the lower end of the scale, paying $10.53 and $11.62, respectively.

Customer Service Representative (CSR) Job Listings

Search for more jobs
Search

What Are Popular Skills for Customer Service Representative (CSR)s?

Skills in Problem Solving, Customer Relations, Data Entry and Call Center Operations are correlated to pay that is above average. Skills that pay less than market rate include Customer Service.

What is the Pay by Experience Level for Customer Service Representative (CSR)s?

An entry-level Customer Service Representative (CSR) with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $12.40 based on 1,540 salaries. An early career Customer Service Representative (CSR) with 1-4 years of experience earns an average total compensation of $13.42 based on 13,402 salaries. A mid-career Customer Service Representative (CSR) with 5-9 years of experience earns an average total compensation of $14.49 based on 6,722 salaries. An experienced Customer Service Representative (CSR) with 10-19 years of experience earns an average total compensation of $15.16 based on 7,514 salaries. In their late career (20 years and higher), employees earn an average total compensation of $16.
Employees with Customer Service Representative (CSR) in their job title in New York, New York earn an average of 10.4% more than the national average. These job titles also find higher than average salaries in Los Angeles, California (8.5% more) and Chicago, Illinois (7.1% more). The lowest salaries can be found in Atlanta, Georgia (0.5% less).

Years of Experience

This data is based on 33,163 survey responses.
Entry Level
4.6%
Early Career
40.4%
Mid Career
20.3%
Experienced
22.7%
Late Career
12.0%