The average salary for an Application Support Analyst is $61,844.
Application Support Analyst by
Tell us about your job and pay factors like skills and education Find your market worth with a report tailored to you Negotiate your pay with confidence
What Do Application Support Analysts Do?
Application support analysts assist users of computer and mobile applications. They must be able to think creatively in order to implement improvements, and they may also be involved in installing new software and making updates. Software must be tested prior to being implemented and then re-tested periodically.
Problems may be detected from areas where users have consistently reported problems, or when users are unable to complete certain tasks. These analysts may receive inquiries from clien…Read more
Application Support Analyst Tasks
- Lead teams and projects to resolve complex technical issues.
- Protect and insure the stability of the operational systems as well as maintain the integrity of the data they contain.
- Proactively suggest ways of improving system stability, availability, performance and reliability.
- Assess, coordinate and review all issues and impacts associated with applications support and business processes.
- Work independently on escalated issues.
Job Satisfaction for Application Support Analyst
Popular Employer Salaries for Application Support Analyst
The top respondents for the job title Application Support Analyst are from the companies J.P. Morgan Chase & Co. (JPMCC), Trinet and Cognizant. Reported salaries are highest at J.P. Morgan Chase & Co. (JPMCC) where the average pay is $85,468. Other companies that offer high salaries for this role include Bank of America Corp. (BOFA) and Elliot Hospital, earning around $85,000 and $71,869, respectively. Alex Lee, Inc. pays the lowest at around $43,000. Accenture and Trinet also pay on the lower end of the scale, paying $57,566 and $63,169, respectively.
Application Support Analyst Job Listings
What Are Popular Skills for Application Support Analysts?
Skills in Information Technology (IT) Support are correlated to pay that is above average. Skills that pay less than market rate include Microsoft SQL Server, SQL, Customer Service and Troubleshooting.
What is the Pay by Experience Level for Application Support Analysts?
An entry-level Application Support Analyst with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $51,583 based on 83 salaries. An early career Application Support Analyst with 1-4 years of experience earns an average total compensation of $56,573 based on 701 salaries. A mid-career Application Support Analyst with 5-9 years of experience earns an average total compensation of $66,935 based on 420 salaries. An experienced Application Support Analyst with 10-19 years of experience earns an average total compensation of $70,256 based on 305 salaries. In their late career (20 years and higher), employees earn an average total compensation of $73,996.
Pay Difference by Location
Employees with Application Support Analyst in their job title in New York, New York earn an average of 21.8% more than the national average. These job titles also find higher than average salaries in Boston, Massachusetts (11.6% more) and Houston, Texas (9.1% more). The lowest salaries can be found in Chicago, Illinois (4.3% less), Tampa, Florida (3.4% less) and Los Angeles, California (0.7% less).
Years of Experience
This data is based on 1,618 survey responses.