The average salary for an Application Support Analyst is $61,140.
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$43k - $89k
$241 - $8k
$0 - $9k
$42k - $89k
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Job Description for Application Support Analyst
Application support analysts assist users of computer and mobile applications. They must be able to think creatively in order to implement improvements, and they may also be involved in installing new software and making updates. Software must be tested prior to being implemented and then re-tested periodically. Problems may be detected from areas where users have consistently reported problems, or when users are unable to complete certain tasks. These analysts may receive inquiries from clien…Read more
Application Support Analyst Tasks
- Lead teams and projects to resolve complex technical issues.
- Protect and insure the stability of the operational systems as well as maintain the integrity of the data they contain.
- Proactively suggest ways of improving system stability, availability, performance and reliability.
- Assess, coordinate and review all issues and impacts associated with applications support and business processes.
- Work independently on escalated issues.
Popular Employer Salaries for Application Support Analyst
The top respondents for the job title Application Support Analyst are from the companies J.P. Morgan Chase & Co. (JPMCC), Accenture and Thomson Reuters. Reported salaries are highest at Sutter Health where the average pay is $103,772. Other companies that offer high salaries for this role include J.P. Morgan Chase & Co. (JPMCC) and Cognizant, earning around $85,468 and $69,761, respectively. Thomson Reuters pays the lowest at around $37,700. Sanford Health and Accenture also pay on the lower end of the scale, paying $53,513 and $57,566, respectively.
Application Support Analyst Job Listings
Popular Skills for Application Support Analyst
Skills in Information Technology (IT) Support, Troubleshooting and SQL are correlated to pay that is above average. Skills that pay less than market rate include Microsoft Office and Customer Service.
Pay by Experience Level for Application Support Analyst
An entry-level Application Support Analyst with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $50,507 based on 286 salaries. An early career Application Support Analyst with 1-4 years of experience earns an average total compensation of $56,294 based on 841 salaries. A mid-career Application Support Analyst with 5-9 years of experience earns an average total compensation of $65,425 based on 530 salaries. An experienced Application Support Analyst with 10-19 years of experience earns an average total compensation of $69,899 based on 347 salaries. In their late career (20 years and higher), employees earn an average total compensation of $76,273.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Application Support Analyst in their job title in New York, New York earn an average of 20.7% more than the national average. These job titles also find higher than average salaries in Boston, Massachusetts (17.8% more) and Houston, Texas (13.8% more).
Years of Experience
This data is based on 2,114 survey responses.
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