The average salary for an Application Support Analyst is $61,360.
$44k - $89k
$482 - $8k
$0 - $10k
$42k - $89k
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Job Description for Application Support Analyst
Application support analysts assist users of computer and mobile applications. They must be able to think creatively in order to implement improvements, and they may also be involved in installing new software and making updates. Software must be tested prior to being implemented and then re-tested periodically. Problems may be detected from areas where users have consistently reported problems, or when users are unable to complete certain tasks. These analysts may receive inquiries from clien…Read more
Application Support Analyst Tasks
- Lead teams and projects to resolve complex technical issues.
- Protect and insure the stability of the operational systems as well as maintain the integrity of the data they contain.
- Proactively suggest ways of improving system stability, availability, performance and reliability.
- Assess, coordinate and review all issues and impacts associated with applications support and business processes.
- Work independently on escalated issues.
Job Satisfaction for Application Support Analyst
Popular Employer Salaries for Application Support Analyst
The top respondents for the job title Application Support Analyst are from the companies J.P. Morgan Chase & Co. (JPMCC), Trinet and Accenture. Reported salaries are highest at J.P. Morgan Chase & Co. (JPMCC) where the average pay is $83,150. Other companies that offer high salaries for this role include Elliot Hospital and Cognizant, earning around $71,869 and $68,583, respectively. Thomson Reuters pays the lowest at around $37,700. Alex Lee, Inc. and Accenture also pay on the lower end of the scale, paying $43,000 and $57,566, respectively.
Application Support Analyst Job Listings
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Popular Skills for Application Support Analyst
Skills in Information Technology (IT) Support are correlated to pay that is above average. Skills that pay less than market rate include Microsoft Office, SQL, Customer Service and Troubleshooting.
Pay by Experience Level for Application Support Analyst
An entry-level Application Support Analyst with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $51,162 based on 93 salaries. An early career Application Support Analyst with 1-4 years of experience earns an average total compensation of $56,583 based on 743 salaries. A mid-career Application Support Analyst with 5-9 years of experience earns an average total compensation of $65,841 based on 437 salaries. An experienced Application Support Analyst with 10-19 years of experience earns an average total compensation of $70,235 based on 319 salaries. In their late career (20 years and higher), employees earn an average total compensation of $75,811.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Application Support Analyst in their job title in New York, New York earn an average of 18.8% more than the national average. These job titles also find higher than average salaries in Houston, Texas (9.9% more) and Atlanta, Georgia (7.9% more). The lowest salaries can be found in Chicago, Illinois (0.7% less).
Years of Experience
This data is based on 1,706 survey responses.
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