Application Support Specialist Salary

Median pay for Application Support Specialists in the United States lies in the neighborhood of $55K annually. Total cash compensation to Application Support Specialists varies from $36K to $84K; higher pay grades include potential for bonuses and profit sharing as high as $10K each. Geography is the biggest factor affecting pay for this group, followed by experience level. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. The majority of workers are highly satisfied with their job. Application Support Specialists who participated in the survey are largely men, dominating at 62 percent. This overview is based on answers to PayScale's salary questionnaire.

$39,775 - $83,909
$40K
$55K
$84K
MEDIAN: $55,098
10%
50%
90%

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$14.58 - $31.39
$15
$20
$31
MEDIAN: $20.00
10%
50%
90%

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$0$83K
Salary $39,775 - $83,909
Bonus $197.27 - $8,973
Profit Sharing $493.16 - $8,961
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,224 - $83,956
  • Country: United States
  • Currency: USD
  • Updated: 11 Nov 2017
  • Individuals Reporting: 568
Hourly Data $0$43
Hourly Rate $14.58 - $31.39
Overtime $21.16 - $43.18
Annual Data $0$83K
Bonus $197.27 - $8,973
Profit Sharing $493.16 - $8,961
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,224 - $83,956
  • Country: United States
  • Currency: USD
  • Updated: 11 Nov 2017
  • Individuals Reporting: 203

Job Description for Application Support Specialist

An application support specialist works in a company's information technology (IT) department to help end users with the operation and functionality of software applications purchased from their company. The specialist may work with individual end users or corporate accounts in professional applications.

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Application Support Specialist Tasks

  • Provide expertise and technical knowledge about an application or suite of applications.
  • Answer queries and resolve issues with software applications, and escalate or close tickets as necessary.
  • Train users on specific applications and document creation.
  • Maintain, troubleshoot, and repair computer systems, including remote installations.

Common Career Paths for Application Support Specialist


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For Application Support Specialists, progressing to an Information Technology Project Manager role may result in a significant raise. On average, an Information Technology Project Manager can earn $86K annually.

Application Support Specialist Job Listings

Popular Skills for Application Support Specialist


Application Support Specialists seem to require a rather large skill set. Most notably, facility with System Administration, Project Management, and Microsoft SQL Server are correlated to pay that is significantly above average, leading to increases of 24 percent, 17 percent, and 13 percent, respectively. Skills that are correlated to lower pay, on the other hand, include Microsoft Sharepoint Server, Microsoft Office, and Microsoft Active Directory. It is often found that people who know Information Technology Support are also skilled in Systems Troubleshooting.

Pay by Experience Level for Application Support Specialist

Pay by Experience for an Application Support Specialist has a positive trend. An entry-level Application Support Specialist with less than 5 years of experience can expect to earn an average total compensation of $48,000 based on 429 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Application Support Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $58,000 based on 201 salaries. An experienced Application Support Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $65,000 based on 147 salaries. An Application Support Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $73,000 based on 49 salaries.

Pay Difference by Location

29%

24%

22%

19%

18%

12%

1%

-12%

National Average: $52,104

Larger city markers indicate a job is popular in that location.

San Francisco is home to an above-average pay rate for Application Support Specialists, 47 percent higher than the national average. Application Support Specialists can also look forward to large paychecks in cities like New York (+31 percent), Richmond (+28 percent), Denver (+26 percent), and Atlanta (+24 percent). In Baton Rouge, salaries are 13 percent below the national average and represent the lowest-paying market. Employers pay around 13 percent less in Orlando and 11 percent less in Seattle, below-median salaries for those in this field.

Application Support Specialist Reviews

Q: What is it like working as an Application Support Specialist?

Application Support Specialist in Johannesburg:
"Advanced Laboratory Technical Specialist."
Pros: Planning executing and analysing laboratory experiments and data associated with them. Proposing remedial actions to production problems.
Cons: No financial reward for the technical abilities and contributions.

Application Support Specialist in Columbia:
"Provide support for specific applications."
Pros: Helping solve software related issues and providing great service to the users that are experiencing issues.
Cons: Not very team oriented. Not much support when problems arise that don't occur often. Working with time sensitive people that hold you responsible for their own lack of computer knowledge.

Application Support Specialist in Parker:
"Good Place, Slow Growth."
Pros: -Good location. -Good people (I think). -Job gives lots of free time.
Cons: -Job gives lots of free time, can be a pain to find things to do. I've practically automated my position away. -Lack of problems leads me to wanting to expand, but I'm "not allowed" to do so for unknown reasons. -Not sure if I'm being paid enough, and not sure I should be Full Time.

Related Job Salaries

Key Stats for Application Support Specialist

Gender

Female
41 %
Male
59 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 140 votes.
Less than 1 year
7%
1-4 years
46%
5-9 years
21%
10-19 years
19%
20 years or more
7%

Experience Affects Application Support Specialist Salaries

▲41%

▲25%

▲11%

National Average
$52,000

▼7%

Skills That Affect Application Support Specialist Salaries

System Administration
▲23%

Project Management
▲16%


SQL
▲6%

UNIX
▲2%


National Average
$52,000

Software Knowledge
▼1%





Microsoft Active Directory
▼5%


Microsoft Sharepoint Server
▼8%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 140 votes.

Gender

Female
41 %
Male
59 %

Years of Experience

Less than 1 year
7%
1-4 years
46%
5-9 years
21%
10-19 years
19%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 77%
vision benefits
Vision: 67%
no benefits
None: 12%