The average salary for an Application Support Specialist is $59,081.
Application Support Specialist by
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What Do Application Support Specialists Do?
An application support specialist works in a company's information technology (IT) department to help end users with the operation and functionality of software applications purchased from their company. The specialist may work with individual end users or corporate accounts in professional applications.
They likely work at a "help desk" in an office environment. This often involves heavy telephone traffic, although the specialist may be assisting customers through emails and messaging as well.…Read more
Application Support Specialist Tasks
- Provide expertise and technical knowledge about an application or suite of applications.
- Answer queries and resolve issues with software applications, and escalate or close tickets as necessary.
- Train users on specific applications and document creation.
- Maintain, troubleshoot, and repair computer systems, including remote installations.
Job Satisfaction for Application Support Specialist
Popular Employer Salaries for Application Support Specialist
The top respondents for the job title Application Support Specialist are from the companies Meditech, Mendes & Mount and Thermo Fisher Scientific, Inc.. Reported salaries are highest at Thermo Fisher Scientific, Inc. where the average pay is $83,990. Other companies that offer high salaries for this role include Mendes & Mount, earning around $76,000. Meditech pays the lowest at around $51,080. H & E Equipment Services, Inc. also pays on the lower end of the scale, paying $51,966.
Explore the most common career paths for Application Support Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner
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Application Support Specialist
Application Support Analyst
System Administrator, Server
Somewhat common (8 - 20%)
Application Support Specialist Job Listings
What Are Popular Skills for Application Support Specialists?
Skills in Software Knowledge are correlated to pay that is above average. Skills that pay less than market rate include Systems Troubleshooting, Product Support, Customer Service and Information Technology (IT) Support.
What is the Pay by Experience Level for Application Support Specialists?
An entry-level Application Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $50,267 based on 77 salaries. An early career Application Support Specialist with 1-4 years of experience earns an average total compensation of $52,607 based on 620 salaries. A mid-career Application Support Specialist with 5-9 years of experience earns an average total compensation of $63,875 based on 267 salaries. An experienced Application Support Specialist with 10-19 years of experience earns an average total compensation of $69,546 based on 260 salaries. In their late career (20 years and higher), employees earn an average total compensation of $71,168.
Pay Difference by Location
Employees with Application Support Specialist in their job title in New York, New York earn an average of 9.9% more than the national average. These job titles also find higher than average salaries in Atlanta, Georgia (9.9% more) and Boston, Massachusetts (9.1% more). The lowest salaries can be found in Austin, Texas (2.3% less), Chicago, Illinois (1.8% less) and Houston, Texas (0.1% less).
Years of Experience
This data is based on 1,345 survey responses.