Avg. Base Salary (USD)
The average salary for an Application Support Specialist is $59,521
What is the Pay by Experience Level for Application Support Specialists?
An entry-level Application Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $50,657 based on 67 salaries. An early career Application Support Specialist with 1-4 years of experience earns an average total compensation of $52,927 …Read more
What Do Application Support Specialists Do?
An application support specialist works in a company's information technology (IT) department to help end users with the operation and functionality of software applications purchased from their company. The specialist may work with individual end users or corporate accounts in professional applications.
They likely work at a "help desk" in an office environment. This often involves heavy telephone traffic, although the specialist may be assisting customers through emails and messaging as …Read more
- Provide expertise and technical knowledge about an application or suite of applications.
- Answer queries and resolve issues with software applications, and escalate or close tickets as necessary.
- Train users on specific applications and document creation.
- Maintain, troubleshoot, and repair computer systems, including remote installations.