The average salary for an Applications and Support Engineer at The Mathworks, Inc. in Natick, Massachusetts is $95,022.
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$93k - $108k
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Job Description for Applications and Support Engineer
An applications support engineer works with other members of an organization to ensure a satisfactory end-user experience for individuals using proprietary software. At the beginning of projects, the applications support engineer must effectively communicate with clients to learn their core requirements and needs. Using that knowledge, the applications support engineer then performs a variety of tasks to ensure that the application is satisfactory. They develop a test plan and then coordinate…Read more
Applications and Support Engineer Tasks
- Monitor the day to day performance of computers and computer systems.
- Enter commands and verify proper system operation through observation to detect errors.
- Field questions pertaining to user inquiries regarding computer software or hardware and then present solutions.
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