Automotive Service Consultant Salary

It's impossible to make it big as a Automotive Service Consultants in the United States; the average employee scrapes together only around $38K per year. Health benefits are not enjoyed by everyone in this line of work, and slightly less than a third lack any coverage at all. Medical benefits are reported by a fair number and dental coverage is claimed by approximately half. Though the majority of Automotive Service Consultants do not report high levels of job satisfaction, most are moderately content with their role. Generally, women make up less than a third of all Automotive Service Consultants who answered the questionnnaire. This report is based on responses to the PayScale salary survey.

$23,583 - $97,893
$24K
$37K
$98K
MEDIAN: $36,966
10%
50%
90%

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$12.50 - $19.65
$15
MEDIAN: $15.00
50%

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$0$98K
Salary $23,583 - $97,893
Bonus $300.00
Commission $6,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,892 - $98,423
  • Country: United States
  • Currency: USD
  • Updated: 14 Oct 2017
  • Individuals Reporting: 29
Hourly Data $0$23
Hourly Rate $15.00
Overtime $21.96
Annual Data $0$98K
Bonus $300.00
Commission $6,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,892 - $98,423
  • Country: United States
  • Currency: USD
  • Updated: 14 Oct 2017
  • Individuals Reporting: 7

Job Description for Automotive Service Consultant

An automotive service consultant generally works in a facility that performs repairs and other automotive services for customers, such as garages and dealerships. Duties performed by automotive service consultants include scheduling appointments for customers, scheduling alternative vehicles (such as loan vehicles or shuttle rides), initiating repairs and service by assessing customers' needs and writing repair orders. Consultants also prepare estimates, verify customers' warranties and service contracts, and follow up with customers as needed. They may also perform front-desk duties such as cashiering and answering phones. There may also be commission offered, as the consultant may need to offer additional services to customers as appropriate.

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Automotive Service Consultant Tasks

  • Explain to customers what kinds of repairs or servicing their car needs, and make cost estimates for the work.
  • Track repair status and fill out reports detailing the time spent on repairs and expenses for parts.
  • Provide customer service and schedule service appointments.
  • Ask owners questions and perform visual inspections of cars to determine the cause of problems.

Common Career Paths for Automotive Service Consultant


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Automotive Service Consultants may progress into high-paying roles like Automotive Service Manager, where median compensation is $53K annually.

Automotive Service Consultant Job Listings

Pay by Experience Level for Automotive Service Consultant

Pay by Experience for an Automotive Service Consultant has a positive trend. An entry-level Automotive Service Consultant with less than 5 years of experience can expect to earn an average total compensation of $34,000 based on 25 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Automotive Service Consultant with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $44,000 based on 10 salaries. An experienced Automotive Service Consultant which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $53,000 based on 11 salaries. An Automotive Service Consultant with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $61,000 based on 9 salaries.

Related Job Salaries

Key Stats for Automotive Service Consultant

Gender

Female
16 %
Male
84 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
Less than 1 year
3%
1-4 years
33%
5-9 years
22%
10-19 years
22%
20 years or more
19%

Experience Affects Automotive Service Consultant Salaries

Late-Career
▲49%

Experienced
▲29%

Mid-Career
▲8%

National Average
$41,000

▼18%

Skills That Affect Automotive Service Consultant Salaries

National Average
$41,000


Sales
▼25%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
16 %
Male
84 %

Years of Experience

Less than 1 year
3%
1-4 years
33%
5-9 years
22%
10-19 years
22%
20 years or more
19%

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 48%
vision benefits
Vision: 43%
no benefits
None: 29%