Avg. Base Hourly Rate (USD)
The average hourly pay for a Call Center Agent is $13.29
What is the Pay by Experience Level for Call Center Agents?
An entry-level Call Center Agent with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $12.23 based on 68 salaries. An early career Call Center Agent with 1-4 years of experience earns an average total compensation of $13.11 based on 419 salaries. A …Read more
What Do Call Center Agents Do?
Call center agents work in telephone call center where they may receive incoming calls from customers regarding a product or service or place outgoing calls to current or potential customers. They are required to help customers in a number of areas, such as billing, service issues, and orders. They typically work on a computer at a workstation or cubicle, where they log the calls they make or receive and enter customer information into a specialized database. They may be required to take on …Read more