Avg. Base Salary (USD)
The average salary for a Call Center Analyst is $54,600 in 2024
What Do Call Center Analysts Do?
Call center analysts are responsible for the successful delivery of services from one entity to another. These analysts will ensure that their company has consistent service output, and they will often be in charge of creating monthly reports of the company’s service increases and decreases. Some call center analysts will be in charge of scheduling other people that would be considered their subordinates. Many call center analysts will work closely with service operation managers within a …Read more
- Report on findings and recommends solution to management to ensure productivity standards are met.
- Tracks, analyze call flow, patterns, service levels and abandon rates.
FAQs About Call Center Analysts
What is the highest pay for Call Center Analysts?
Our data indicates that the highest pay for a Call Center Analyst is $NaN / year
What is the lowest pay for Call Center Analysts?
Our data indicates that the lowest pay for a Call Center Analyst is $NaN / year
How can Call Center Analysts increase their salary?
Increasing your pay as a Call Center Analyst is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Call Center Analyst that oversees more junior Call Center Analysts, this experience can increase the likelihood to earn more.