Case Manager, Social Services Salary
Those pursuing careers as Social Services Case Managers in the United States may have to make do with less; average incomes for people in this area hover around only $37K annually. While geography and years of experience impact pay for this group, the particular firm is the most influential factor. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. Social Services Case Managers who responded to the questionnaire are largely women, dominating at 87 percent. Job satisfaction for Social Services Case Managers is high. The figures in this rundown are based on the results of PayScale's salary questionnaire.
|Salary||$28,979 - $52,360|
|Bonus||$25.76 - $3,878|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$28,150 - $51,921|
|Hourly Rate||$12.94 - $24.11|
|Overtime||$15.86 - $40.96|
|Bonus||$25.76 - $3,878|
|Total Pay (||$28,150 - $51,921|
Job Description for Case Manager, Social Services
Social services case managers are in charge of managing case loads. In this task, they listen to clients' issues and work to met their needs. They engage participants in ways that benefit their employer's social service programs; for this reason, they have outstanding interpersonal skills to communicate effectively with clients and other professionals. Another requirement for this position is the ability to listen closely and empathetically to client concerns. Social service case managers may manage of a group of health professionals; in a managerial role, they must be able to motivate their team to reach organizational goals and most effectively help clients.Read More...
Additionally, these case managers develop services or activities that are beneficial to participants, as well as implement behavioral, support, and rehabilitation services. They assist with goal development of case participants and suggest treatment options that fit their needs. Social service case managers also actively participate in staff meetings, receive training on best practices and client-care techniques, and use a computer to keep and update case files. In addition, social service case managers provide follow-up reports for each case and provide information to other case managers as required. Other responsibilities include assisting clients in the application process, handling clinical documentation, and working directly with community members to hear their expectations and establish standards for program procedures. They provide educational materials and implement social programs to address the needs of their client base as well.
A bachelor's degree in social work, social services, or a related field is required for this position; a master's degree may be required or preferred. Previous experience in a similar position may also be preferred. They also should have an advanced knowledge of program eligibility requirements. Social services case managers should also have leadership abilities, be able to multitask effectively, and work well independently and in a team setting. (Copyright 2017 PayScale.com)
Case Manager, Social Services Tasks
- Provide patient oriented case management and discharge planning in many different medical settings.
- Implement treatment and transition procedures to a post medical environment.
- Review medical records auditing for admission, improper utilization, resource management or quality inefficiencies.
Common Career Paths for Case Manager, Social Services
Social Services Case Managers may experience a large salary bump if they progress into a role such as Registered Nurse. The latter position pays an average of $56K annually. It is not unusual for a Social Services Case Manager to become a Case Manager or a Social Worker.
Case Manager, Social Services Job Listings
Popular Employer Salaries for Case Manager, Social Services
The Salvation Army, Department of Human Services, Department of Social Services, Catholic Charities, and Department of Child Services are among the top companies that take on many Social Services Case Managers. The biggest paychecks can be found at Department of Human Services — the median salary there is $45K; however, employees are subject to a wide range in pay, with the lowest salaries sitting near $34K and highest ones in the neighborhood of $71K.
With a median salary of $28K, The Salvation Army provides Social Services Case Managers with the lowest pay in their field; moreover, earnings are capped at only $38K, limiting employee salary growth.
Popular Skills for Case Manager, Social Services
Survey respondents exploit a significant toolbox of skills in their work. Most notably, facility with Medicaid Case Management and Client Interaction are correlated to pay that is significantly above average, leading to increases of 35 percent and 14 percent, respectively. At the other end of the pay range are skills like Customer Service, Bilingual, and Data Entry. For most people, competency in Case Management indicates knowledge of Microsoft Office.
Pay by Experience Level for Case Manager, Social Services
Pay by Experience for a Case Manager, Social Services has a positive trend. An entry-level Case Manager, Social Services with less than 5 years of experience can expect to earn an average total compensation of $35,000 based on 779 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Case Manager, Social Services with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $38,000 based on 378 salaries. An experienced Case Manager, Social Services which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $40,000 based on 259 salaries. A Case Manager, Social Services with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $43,000 based on 97 salaries.
Pay Difference by Location
With a pay rate for Social Services Case Managers that is 18 percent greater than the national average, Washington offers a comfortable salary for those in this profession. Social Services Case Managers can also look forward to large paychecks in cities like Denver (+13 percent), New York (+12 percent), Boston (+10 percent), and San Antonio (+10 percent). Phoenix is the lowest-paying area, 9 percent south of the national average. Two other places where employers offer below-median salaries are Indianapolis (5 percent less) and Philadelphia (4 percent less).
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