Based on 1,904 responses, the job of Case Manager has received a job satisfaction rating of 3.73 out of 5. On average, Case Managers are highly satisfied with their job.
Q: What is it like working as a Case Manager?
"Care coordination at its best."
Pros: Able to care coordinate with other disciplines, make differences in members life, able to work independently in most cases, and love flexibility the job offers.
Cons: Poor organizational structure and communication.
Pros: Working with people.
Cons: People with behavior issues.
"Rewarding but stressful; underfunded."
Pros: Feeling as though my job makes a positive difference in the lives of people that are left behind in our society.
Cons: I work too hard, work too much after hours for no pay.
"Working Hard for the Money."
Pros: I like working independently. I like working on team projects. I like being an advocate for the clients. I like working in an administrative role. I like working behind the scenes. I like the casual dress work environment. I like available flexibility in the work schedule. I like working from home part-time.
Cons: I do not like the stress level in the work environment sometimes. I do not like the disagreements between staff to staff. I do not like the disagreements between clients to client. I do not like the low moral.
Pros: Flexibility of my schedule, meeting my clients, many times feeling as though I am able to really help them.
Cons: Upper management. No accountability for those in power.
"The Good Work."
Pros: The ability to resolve cases before it becomes escalated.
Cons: The inability to resolve a case due to lack of time.
Cons: Stress of deadlines.