Case Manager with Customer Service Skills in Charlotte, North Carolina Salary

A Case Manager with Customer Service skills in Charlotte, North Carolina earns an average salary of $38,000 per year.

$31,257 - $53,829
$31K
$39K
$54K
MEDIAN: $38,584
10%
50%
90%

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$0$53K
Salary $31,257 - $53,829
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,160 - $49,022
  • Country: United States
  • Currency: USD
  • Updated: 22 Apr 2018
  • Individuals Reporting: 12

Job Description for Case Manager

Case managers can help recovering addicts, the elderly, ex-convicts, people with severe illnesses, or the impoverished. Case managers give people advice and guidance in areas that will help improve an individual’s life. A case manager will normally work very closely with health providers, such as general care practitioners, psychiatrists, and psychologists.

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Case Manager Tasks

  • Interview or correspond with physicians to correct errors or omissions and to investigate questionable claims.
  • Compile, audit and analyze patient records to document condition and treatment and to provide data for cost control and care improvement efforts.
  • Recommend process and policies to improve quality of patient services and increase revenue.
  • Analyze information gathered by investigation; report findings and recommendations.

About Charlotte, North Carolina

Mecklenburg County, North Carolina
827,121
Male:
396,646 (48.0%)
Female:
430,475 (52.0%)
Charlotte /ˈʃɑːrlət/ is the largest city in the state of North Carolina. It is the county seat of Mecklenburg County and the second largest city in the southeastern United States, just behind Jacksonville, Florida. Charlotte is the third fastest growing major city in the United States. In 2014, the estimated population of Charlotte according to the U.S. Census Bureau was 809,958, making it the 17th largest city in the United States based on population. The Charlotte metropolitan area ranks 22nd largest in the US and had a 2014 population of 2,380,314. The Charlotte metropolitan area is part of a sixteen-county market region or combined statistical area with a 2014 U.S. Census population estimate of 2,537,990. Residents of Charlotte are referred to as "Charlotteans." It is listed as a "gamma-plus" global city by the Globalization and World Cities Research Network. Charlotte is home to the corporate headquarters of Bank of America and the east...
Charlotte:
$53,919
North Carolina:
$47,830
$978
Charlotte:
$188,800
North Carolina:
$160,100
5.2%

Case Manager Job Listings

Key Stats for Case Manager

Gender

Female
75 %
Male
25 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.
1-4 years
69%
5-9 years
19%
20 years or more
13%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

1-4 years
69%
5-9 years
19%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 93%
dental benefits
Dental: 87%
vision benefits
Vision: 80%
no benefits
None: 7%