Average Claims Adjuster / Examiner / Investigator with Customer Service Skills Salary

$51,580
Avg. SalaryShow Hourly Rate
$2,043
Bonus
$2,457
Profit Sharing
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The average salary for a Claims Adjuster / Examiner / Investigator with Customer Service skills is $51,580.
10%
$37k
MEDIAN
$52k
90%
$74k
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United States (change)
Salary
$37k - $74k
Bonus
$401 - $7k
Profit Sharing
$100 - $7k
Total Pay
$34k - $73k

Your Market Worth Over Time

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Job Description for Claims Adjuster / Examiner / Investigator

Claims Adjuster / Examiner / Investigator Tasks
  • Perform detailed investigations, field audits, and telephone interviews to research claims.
  • Follow and maintain claims management guidelines.
  • Provide updates on customer problems and safety or policy violations.
  • Maintain documentation of claim and claim denial, and report on pending claims and findings to the Claims Manager.
The top respondents for the job title Claims Adjuster / Examiner / Investigator are from the companies Geico, Sedgwick Claims Management Services, Inc. (Sedgwick CMS) and Sedgwick. Reported salaries are highest at Sedgwick Claims Management Services, Inc. (Sedgwick CMS) where the average pay is $55,994. Other companies that offer high salaries for this role include Progressive Casualty Insurance Company and Geico, earning around $53,612 and $52,946, respectively. Matrix Absence Management, Inc. pays the lowest at around $44,507. Allstate and Usaa Insurance also pay on the lower end of the scale, paying $46,509 and $50,500, respectively.

Claims Adjuster / Examiner / Investigator Job Listings

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Popular Skills for Claims Adjuster / Examiner / Investigator

Skills in Claim Handling, Insurance, Negotiation, Medical Terminology and Litigation Case Management are correlated to pay that is above average.

Pay by Experience Level for Claims Adjuster / Examiner / Investigator

An entry-level Claims Adjuster / Examiner / Investigator with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $43,601 based on 67 salaries. An early career Claims Adjuster / Examiner / Investigator with 1-4 years of experience earns an average total compensation of $48,074 based on 424 salaries. A mid-career Claims Adjuster / Examiner / Investigator with 5-9 years of experience earns an average total compensation of $53,683 based on 227 salaries. An experienced Claims Adjuster / Examiner / Investigator with 10-19 years of experience earns an average total compensation of $58,466 based on 225 salaries. In their late career (20 years and higher), employees earn an average total compensation of $66,570.
Employees with Claims Adjuster / Examiner / Investigator in their job title in Los Angeles, California earn an average of 44.0% more than the national average. These job titles also find higher than average salaries in San Diego, California (25.5% more) and Dallas, Texas (9.7% more). The lowest salaries can be found in Atlanta, Georgia (9.5% less), New York, New York (5.4% less) and Phoenix, Arizona (2.9% less).

Years of Experience

This data is based on 1,084 survey responses.
Entry Level
6.2%
Early Career
39.1%
Mid Career
20.9%
Experienced
20.8%
Late Career
13.0%