Collections Clerk Salary

A Collections Clerk earns an average wage of $14.25 per hour. People in this job generally don't have more than 20 years' experience.

$23,605 - $48,323
$24K
$37K
$48K
MEDIAN: $36,763
10%
50%
90%

Add this chart to your site: 640px    300px

$10.06 - $18.78
$10
$15
$19
MEDIAN: $14.54
10%
50%
90%

Add this chart to your site: 640px    300px

$0$48K
Salary $23,605 - $48,323
Bonus $391.34 - $7,946
Commission $4,250
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,827 - $44,313
  • Country: United States
  • Currency: USD
  • Updated: 18 Nov 2017
  • Individuals Reporting: 25
Hourly Data $0$26
Hourly Rate $10.06 - $18.78
Overtime $12.05 - $26.80
Annual Data $0$44K
Bonus $391.34 - $7,946
Commission $4,250
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,827 - $44,313
  • Country: United States
  • Currency: USD
  • Updated: 18 Nov 2017
  • Individuals Reporting: 109

Job Description for Collections Clerk

Collections clerks are tasked with calling delinquent customers to collect overdue payments. They are employed primarily by collection agencies and accounts receivable departments of businesses, such as credit card companies, and some work as independent contractors. They must be persistent yet polite and follow their company's pre-established guidelines and instructions at all times.

Read More...

Collections Clerk Tasks

  • Contact customers to resolve billing issues.
  • Research, compile, maintain, and manage data related to collection efforts.
  • Coordinate resolution of past due accounts by arranging for payment, repossession, etc.

Common Career Paths for Collections Clerk


Add this chart to your site:   640px 640px    300px 300px

Collections Clerk Job Listings

Pay by Experience Level for Collections Clerk

Pay by Experience for a Collections Clerk has a positive trend. An entry-level Collections Clerk with less than 5 years of experience can expect to earn an average total compensation of $29,000 based on 71 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Collections Clerk with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $30,000 based on 28 salaries. An experienced Collections Clerk which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $36,000 based on 29 salaries. A Collections Clerk with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $36,000 based on 13 salaries.

Collections Clerk Reviews

Q: What is it like working as a Collections Clerk?

Collections Clerk in Glen Allen:
"Fun."
Pros: Fast pace.
Cons: Partners ignore my calls.

Collections Clerk in Glen Allen:
"Fun."
Pros: Fast pace.
Cons: Partners ignore my calls.

Related Job Salaries

Key Stats for Collections Clerk

Gender

Female
89 %
Male
11 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 28 votes.
Less than 1 year
5%
1-4 years
44%
5-9 years
20%
10-19 years
16%
20 years or more
14%

Experience Affects Collections Clerk Salaries

Late-Career
▲17%

▲15%

National Average
$31,000

▼5%

▼7%

Skills That Affect Collections Clerk Salaries

National Average
$31,000

Collections
▼2%


Accounts Receivable
▼2%

Microsoft Excel
▼13%

Customer Service
▼14%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 28 votes.

Gender

Female
89 %
Male
11 %

Years of Experience

Less than 1 year
5%
1-4 years
44%
5-9 years
20%
10-19 years
16%
20 years or more
14%

Common Health Benefits

medical benefits
Medical: 72%
dental benefits
Dental: 58%
vision benefits
Vision: 47%
no benefits
None: 24%