The average hourly pay for a Collections Clerk is $15.01.
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$22,519 - $45,280
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Job Description for Collections Clerk
Collections clerks are tasked with calling delinquent customers to collect overdue payments. They are employed primarily by collection agencies and accounts receivable departments of businesses, such as credit card companies, and some work as independent contractors. They must be persistent yet polite and follow their company's pre-established guidelines and instructions at all times. A high school diploma or equivalent is often a minimum requirement for this position, and collections clerks mu…Read more
Collections Clerk Tasks
- Contact customers to resolve billing issues.
- Research, compile, maintain, and manage data related to collection efforts.
- Coordinate resolution of past due accounts by arranging for payment, repossession, etc.
Job Satisfaction for Collections Clerk
Collections Clerk Job Listings
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Popular Skills for Collections Clerk
Avg. Hourly Rate
Skills in Bill Collections, Accounts Receivable and Microsoft Office are correlated to pay that is above average. Skills that pay less than market rate include Microsoft Excel and Customer Service.
Pay by Experience Level for Collections Clerk
An entry-level Collections Clerk with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $12.89 based on 9 salaries. An early career Collections Clerk with 1-4 years of experience earns an average total compensation of $14.04 based on 94 salaries. A mid-career Collections Clerk with 5-9 years of experience earns an average total compensation of $15.12 based on 52 salaries. An experienced Collections Clerk with 10-19 years of experience earns an average total compensation of $15.88 based on 36 salaries. In their late career (20 years and higher), employees earn an average total compensation of $17.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Collections Clerk in their job title in Orange, California earn an average of 23.3% more than the national average. These job titles also find higher than average salaries in Baltimore, Maryland (16.5% more) and Houston, Texas (11.3% more). The lowest salaries can be found in Fort Wayne, Indiana (19.7% less), St. Louis, Missouri (17.1% less) and Salt Lake City, Utah (5.7% less).
Years of Experience
This data is based on 231 survey responses.
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