Computer Technical Support Specialist Salary

The average salary for a Computer Technical Support Specialist is $47,574 per year. Most people with this job move on to other positions after 20 years in this field. Experience has a moderate effect on pay for this job.
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$32,717 - $74,270
$33K
$47K
$74K
MEDIAN: $47,236
10%
50%
90%

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$12.60 - $27.56
$13
$18
$28
MEDIAN: $18.44
10%
50%
90%

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$0$74K
Salary $32,717 - $74,270
Bonus $0.00 - $5,929
Profit Sharing $0.00 - $7,357
Commission $2,290
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,030 - $68,552
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 464
Hourly Data $0$47
Hourly Rate $12.60 - $27.56
Overtime $20.75 - $47.03
Annual Data $0$68K
Bonus $0.00 - $5,929
Commission $2,290
Profit Sharing $0.00 - $7,357
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,030 - $68,552
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 399

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for Computer Technical Support Specialist

A computer technical support specialist is an employee who diagnoses and troubleshoots hardware and software problems for other employees or consumers. Almost any midsized company that relies on computers will typically require tech support specialists to assist employees who operate them, so that business operations maintain peak efficiency. Companies that manufacture or sell software, computers, and/or components will also have technical support specialists. These specialists help customers with installing and operating their computers and software.

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Computer Technical Support Specialist Tasks

  • Install and update desktops, laptops, PDAs, peripherals, networks, and related software.
  • Troubleshoot all information technology issues, including software, hardware, and networking.

Common Career Paths for Computer Technical Support Specialist


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Computer Technical Support Specialist Job Listings

Popular Skills for Computer Technical Support Specialist

Pay by Experience Level for Computer Technical Support Specialist

Pay by Experience for a Computer Technical Support Specialist has a positive trend. An entry-level Computer Technical Support Specialist with less than 5 years of experience can expect to earn an average total compensation of $40,000 based on 330 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Computer Technical Support Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $45,000 based on 225 salaries. An experienced Computer Technical Support Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $50,000 based on 213 salaries. A Computer Technical Support Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $58,000 based on 68 salaries.

Pay Difference by Location

National Average: $43,343

Larger city markers indicate a job is popular in that location.

Computer Technical Support Specialist Reviews

Q: What is it like working as a Computer Technical Support Specialist?

Computer Technical Support Specialist in Denver:
"Stressful at time."
Pros: Building my skill set.
Cons: Could be stressful at time.

Related Job Salaries

Key Stats for Computer Technical Support Specialist

Gender

Female
21 %
Male
79 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 169 votes.
Less than 1 year
2%
1-4 years
37%
5-9 years
24%
10-19 years
25%
20 years or more
12%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Computer Technical Support Specialist Salaries

▲34%

▲15%

▲3%

National Average
$43,000

▼7%

Skills That Affect Computer Technical Support Specialist Salaries





Microsoft Access
▲3%


Microsoft SQL Server
▼0%

National Average
$43,000




Internet Information Server (IIS)
▼2%

▼2%



Linux
▼5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 169 votes.

Gender

Female
21 %
Male
79 %

Years of Experience

Less than 1 year
2%
1-4 years
37%
5-9 years
24%
10-19 years
25%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 71%
vision benefits
Vision: 61%
no benefits
None: 19%
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