$37,538
Avg. Salary
$13.35
Avg. Hourly Rate

Average additional compensation:

$983

Bonus

$300

Profit Sharing

$3,575

Commission

What am I worth?
How should I pay?

The average pay for a Concierge is $13.35 per hour.

The average pay for a Concierge is $37,538 per year.

10%
$10.08
10%
$13.35
50%
$19.09
90%
90%
MEDIAN $13.35
10%
$23k
10%
$38k
50%
$51k
90%
90%
MEDIAN $37,538
$23,467 - $51,374
$23K
$38K
$51K
MEDIAN: $37,538
10%
50%
90%

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$10.08 - $19.09
$10
$13
$19
MEDIAN: $13.35
10%
50%
90%

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$0$51K
Salary $23,467 - $51,374
Bonus $102 - $4,069
Profit Sharing $300
Commission $817 - $11,745
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,288 - $43,274
  • Country: United States
  • Currency: USD
  • Updated: 17 Mar 2019
  • Individuals Reporting: 184
Hourly Data $0$32
Hourly Rate $10.08 - $19.09
Hourly Tips $0.00 - $3.95
Overtime $14.25 - $32.34
Annual Data $0$43K
Bonus $102 - $4,069
Commission $817 - $11,745
Profit Sharing $300
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,288 - $43,274
  • Country: United States
  • Currency: USD
  • Updated: 17 Mar 2019
  • Individuals Reporting: 1,293

Job Description for Concierge

A concierge is normally a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. They may be considered to be upscale, high-end information desk employees.

Read More...
Concierge Tasks
  • Creates a positive experience for guests by attending to needs and answering questions.
  • Performs various administrative/managerial tasks in support of facility's mission.
  • Welcomes guests/new customers to facility.

Popular Employer Salaries for Concierge


Hyatt Regency, Emeritus, Assisted Living, Sunrise Senior Living, Inc., Equity Residential, and Marriott International, Inc. are top-notch employers for Concierges in this area. Lesconcierges leads the field in terms of pay, with a median salary of $47K. Concierges will also find cushy salaries at Equity Residential (+$37K), Marriott International, Inc. (+$29K), and Capitol Concierge, Inc. (+$27K).

Earnings fall especially short at Emeritus, Assisted Living, where the median salary of $21K is the lowest in the field, less than half of the top paying employer's rate. Sunrise Senior Living, Inc., The Walt Disney Company, and Hyatt Regency also rank near the bottom for pay, handing out $21K, $24K, and $25K-paychecks on average.

Common Career Paths for Concierge


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Though some Concierges move into positions like Executive Assistant (where the average salary is $46K), this progression is not the norm. Concierges most often move into positions as Guest Services Hotel Managers or Concierge Managers; those groups report median salaries that are $6K higher and $11K higher, respectively.

Concierge Job Listings

Popular Skills for Concierge


Survey takers who work as Concierges usually report a few specific skills. Most notably, skills in Sales, Oral / Verbal Communication, Customer Service, and Customer Relations are correlated to pay that is above average. Skills that pay less than market rate include Customer Relations and Customer Service. Most people skilled in Customer Relations are similarly competent in Oral / Verbal Communication.

Pay by Experience Level for Concierge

Pay by Experience for a Concierge has a positive trend. An entry-level Concierge with less than 5 years of experience can expect to earn an average total compensation of $27,000 based on 559 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Concierge with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $31,000 based on 216 salaries. An experienced Concierge which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $34,000 based on 135 salaries. A Concierge with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $31,000 based on 36 salaries.

Pay Difference by Location

31%

24%

16%

7%

-10%

National Average: $29,332

Larger city markers indicate a job is popular in that location.

For Concierges, New York provides a pay rate that is 34 percent greater than the national average. Concierges will also find cushy salaries in Chicago (+26 percent), Seattle (+18 percent), Los Angeles (+10 percent), and Boston (+9 percent). St. Louis is the lowest-paying area, 12 percent south of the national average. Employers also pay below the national average in Austin (11 percent lower) and Naples (9 percent lower).

Concierge Reviews

Q: What is it like working as a Concierge?

Concierge in Breckenridge:
"Vail Resorts in Breckenridge is positive and uplifting."
Pros: The people
Cons: Housing

Concierge in Toronto:
"Money."
Prepare to work hard and be friendly.

Concierge in St. Louis:
"Fun."
Pros: The friendliness of our guest.
Cons: Not enough hours.

Concierge in Los Angeles:
"Stressfull."
Pros: That I have a job unlike most people.
Cons: Negative environment amongst peers and management aka bus rolling of employees. Favoritism.

Concierge in Chandler:
"Love my job."
Pros: This had been the best company I have worked for.
Cons: Honest there is no bad maybe having to work holidays, but that is the business and they do a great job at getting us at least a holiday off if not 2.

Concierge in Carmel:
Pros: Helping seniors and their families.
Cons: Poor management in some departments makes my job horrific.

Concierge in Pittsburgh:
"Multi-Task To The Beat Of The Telephone Ring!"
Be prepared to have some quiet moments and some extremely stressful moments depending on the number of telephone callers at any one time. Writing composition and proofreading is a must as well as artistic talents in graphic design. Effective communication with people is a constant requirement and proper etiquette are required. Computer knowledge for website administration is an important part of the position.

Related Job Salaries

Key Stats for Concierge

Gender

Female
68 %
Male
31 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 232 votes.
Less than 1 year
6%
1-4 years
53%
5-9 years
20%
10-19 years
15%
20 years or more
6%

Experience Affects Concierge Salaries

▲16%

▲6%

Late-Career
▲5%

National Average
$29,000

▼7%

Skills That Affect Concierge Salaries

Sales
▲12%

National Average
$29,000




Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 232 votes.

Gender

Female
68 %
Male
31 %

Years of Experience

Less than 1 year
6%
1-4 years
53%
5-9 years
20%
10-19 years
15%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 57%
dental benefits
Dental: 46%
vision benefits
Vision: 36%
no benefits
None: 41%