The average hourly pay for a Concierge is $13.89.
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What Do Concierges Do?
A concierge is normally a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. They may be considered to be upscale, high-end information desk employees.
Especially in hotel settings, the concierge is called upon by guests to help recommend shopping and dining choices nearby; they must be able to provide good and reass…Read more
- Creates a positive experience for guests by attending to needs and answering questions.
- Performs various administrative/managerial tasks in support of facility's mission.
- Welcomes guests/new customers to facility.
Job Satisfaction for Concierge
Popular Employer Salaries for Concierge
The top respondents for the job title Concierge are from the companies Marriott International, Inc., Sunrise Senior Living, Inc. and Aetna, Inc.. Reported salaries are highest at Aetna, Inc. where the average pay is $18.70. Other companies that offer high salaries for this role include Sunrise Senior Living, Inc. and Marriott International, Inc., earning around $13.39 and $13.27, respectively. Brookdale Living Communities, Inc. pays the lowest at around $11.24. Senior Lifestyle Corporation and Brookdale Senior Living Inc. also pay on the lower end of the scale, paying $11.50 and $11.52, respectively.
What Are Popular Skills for Concierges?
What is the Pay by Experience Level for Concierges?
An entry-level Concierge with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $12.71 based on 79 salaries. An early career Concierge with 1-4 years of experience earns an average total compensation of $13.54 based on 684 salaries. A mid-career Concierge with 5-9 years of experience earns an average total compensation of $14.77 based on 245 salaries. An experienced Concierge with 10-19 years of experience earns an average total compensation of $15.29 based on 178 salaries. In their late career (20 years and higher), employees earn an average total compensation of $16.
Pay Difference by Location
Employees with Concierge in their job title in New York, New York earn an average of 32.3% more than the national average. These job titles also find higher than average salaries in Chicago, Illinois (9.9% more) and Boston, Massachusetts (5.1% more). The lowest salaries can be found in Houston, Texas (9.7% less), Dallas, Texas (5.9% less) and Washington, District of Columbia (0.4% less).
Years of Experience
This data is based on 1,274 survey responses.