$13.30
Avg. Hourly Rate

Average additional compensation for this job:

Bonus

$962

Profit Sharing

$550

Commission

$3,800

Concierges in the United States can expect to earn an average of $12.92 per hour. The company is the main element affecting pay for this group — the particular city and experience level are driving factors as well. Most Concierges survey respondents are women (70 percent). Health benefits are not claimed by all — more than two-fifths lack any form of coverage — but the larger part have medical insurance, and just under one-half have dental, too. Job satisfaction is reported as high by the vast majority of workers. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.

$23,945 - $51,646
$24K
$37K
$52K
MEDIAN: $37,488
10%
50%
90%

Add this chart to your site: 640px    300px

$10.04 - $18.76
$10
$13
$19
MEDIAN: $13.30
10%
50%
90%

Add this chart to your site: 640px    300px

$0$51K
Salary $23,945 - $51,646
Bonus $0.00 - $4,018
Profit Sharing $550
Commission $972 - $7,652
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,281 - $43,051
  • Country: United States
  • Currency: USD
  • Updated: 12 Aug 2018
  • Individuals Reporting: 200
Hourly Data $0$32
Hourly Rate $10.04 - $18.76
Hourly Tips $0.00 - $3.86
Overtime $14.38 - $32.15
Annual Data $0$43K
Bonus $0.00 - $4,018
Commission $972 - $7,652
Profit Sharing $550
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,281 - $43,051
  • Country: United States
  • Currency: USD
  • Updated: 12 Aug 2018
  • Individuals Reporting: 1,356

Job Description for Concierge

A concierge is normally a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. They may be considered to be upscale, high-end information desk employees.

Read More...

Concierge Tasks

  • Creates a positive experience for guests by attending to needs and answering questions.
  • Performs various administrative/managerial tasks in support of facility's mission.
  • Welcomes guests/new customers to facility.

Concierge Pay By Employer

$0$45K

$27,372

$24,564

$35,812

$23,147

Lesconcierges
3 profiles
$40,695

Common Career Paths for Concierge


Add this chart to your site:   640px 640px    300px 300px


Though some Concierges move into positions like Executive Assistant (where the average salary is $46K), this progression is not the norm. Concierges most often move into positions as Guest Services Hotel Managers or Concierge Managers; those groups report median salaries that are $6K higher and $11K higher, respectively.

Concierge Job Listings

Popular Skills for Concierge


Survey takers who work as Concierges usually report a few specific skills. Most notably, skills in Sales, Oral / Verbal Communication, Customer Service, and Customer Relations are correlated to pay that is above average. Skills that pay less than market rate include Customer Relations and Customer Service. Most people skilled in Customer Relations are similarly competent in Oral / Verbal Communication.

Pay by Experience Level for Concierge

Pay by Experience for a Concierge has a positive trend. An entry-level Concierge with less than 5 years of experience can expect to earn an average total compensation of $27,000 based on 559 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Concierge with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $31,000 based on 216 salaries. An experienced Concierge which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $34,000 based on 135 salaries. A Concierge with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $31,000 based on 36 salaries.

Pay Difference by Location

National Average: $29,352

Larger city markers indicate a job is popular in that location.

For Concierges, New York provides a pay rate that is 34 percent greater than the national average. Concierges will also find cushy salaries in Chicago (+26 percent), Seattle (+18 percent), Los Angeles (+10 percent), and Boston (+9 percent). St. Louis is the lowest-paying area, 12 percent south of the national average. Employers also pay below the national average in Austin (11 percent lower) and Naples (9 percent lower).

Concierge Reviews

Q: What is it like working as a Concierge?

Concierge in St. Louis:
"Fun."
Pros: The friendliness of our guest.
Cons: Not enough hours.

Concierge in Los Angeles:
"Stressfull."
Pros: That I have a job unlike most people.
Cons: Negative environment amongst peers and management aka bus rolling of employees. Favoritism.

Concierge in Chandler:
"Love my job."
Pros: This had been the best company I have worked for.
Cons: Honest there is no bad maybe having to work holidays, but that is the business and they do a great job at getting us at least a holiday off if not 2.

Concierge in Carmel:
Pros: Helping seniors and their families.
Cons: Poor management in some departments makes my job horrific.

Concierge in Santa Monica:
"Love The Stress Level And Work Flexibility."
Pros: The short commute and location.
Cons: The pay and no benefits being part-time.

Related Job Salaries

Key Stats for Concierge

Gender

Female
68 %
Male
32 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 215 votes.
Less than 1 year
6%
1-4 years
54%
5-9 years
20%
10-19 years
15%
20 years or more
5%

Experience Affects Concierge Salaries

▲16%

▲6%

Late-Career
▲5%

National Average
$29,000

▼8%

Skills That Affect Concierge Salaries

Sales
▲11%

National Average
$29,000




Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 215 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
6%
1-4 years
54%
5-9 years
20%
10-19 years
15%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 58%
dental benefits
Dental: 47%
vision benefits
Vision: 36%
no benefits
None: 39%