Customer Relations Assistant Salary

Pay for Customer Relations Assistants in the United States sits in the ballpark of $14.05 per hour. Female Customer Relations Assistants far outnumber their male contemporaries among survey respondents. Most people in this profession are content with their work, and moderate levels of job satisfaction are reported. Around two in five of professionals in this line of work do not receive benefits; however, the greater part report medical coverage and just over a half claim dental coverage as well. This overview is based on answers to PayScale's salary questionnaire.
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$29,579 - $51,521
$30K
$37K
$52K
MEDIAN: $37,008
10%
50%
90%

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$10.21 - $18.60
$10
$15
$19
MEDIAN: $14.60
10%
50%
90%

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$0$51K
Salary $29,579 - $51,521
Bonus $2,035
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,222 - $49,124
  • Country: United States
  • Currency: USD
  • Updated: 21 Sep 2017
  • Individuals Reporting: 17
Hourly Data $0$32
Hourly Rate $10.21 - $18.60
Overtime $3.07 - $32.78
Annual Data $0$49K
Bonus $2,035
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,222 - $49,124
  • Country: United States
  • Currency: USD
  • Updated: 21 Sep 2017
  • Individuals Reporting: 32

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for Customer Relations Assistant

A customer relations assistant performs a variety of tasks, the most important of which involves serving as the point of contact between a business and its customers. In this role, the customer relations assistant can do many different things, including take orders, handle complaints, and provide general product advice. Most of the work is done in-person, though they may handle phone calls and e-mails, as well.

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Customer Relations Assistant Tasks

  • Completes transactions, records of complaints and actions taken, comments using internal PC systems.
  • Responds to telephone, mail and face-to-face inquires about the company's products or services following standard scripts and procedures.
  • Documents details of telephone conversation and actions taken .

Customer Relations Assistant Job Listings

Pay by Experience Level for Customer Relations Assistant

Pay by Experience for a Customer Relations Assistant has a positive trend. An entry-level Customer Relations Assistant with less than 5 years of experience can expect to earn an average total compensation of $35,000 based on 33 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Relations Assistant with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $32,000 based on 26 salaries. An experienced Customer Relations Assistant which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $41,000 based on 7 salaries. A Customer Relations Assistant with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $38,000 based on 12 salaries.

Related Job Salaries

Key Stats for Customer Relations Assistant

Gender

Female
90 %
Male
10 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.
Less than 1 year
8%
1-4 years
57%
5-9 years
18%
10-19 years
14%
20 years or more
2%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Relations Assistant Salaries

Experienced
▲14%

Late-Career
▲8%

National Average
$36,000

▼3%

Mid-Career
▼11%

Skills That Affect Customer Relations Assistant Salaries


National Average
$36,000

Customer Service
▼1%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.

Gender

Female
90 %
Male
10 %

Years of Experience

Less than 1 year
8%
1-4 years
57%
5-9 years
18%
10-19 years
14%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 56%
dental benefits
Dental: 50%
vision benefits
Vision: 47%
no benefits
None: 44%
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