Avg. Base Hourly Rate (USD)
The average hourly pay for a Customer Relationship Management (CRM) Analyst is $26.75
What Do Customer Relationship Management (CRM) Analysts Do?
A customer relationship management analyst is a professional who works with a company or consulting firm to analyze consumer data and make recommendations regarding sales and customer service initiatives. While this person may typically work in an office, they may also work closely with customers and clients in a store environment. This position will typically keep traditional daytime, weekday hours. However, depending on the type of organization they are involved in, extended hours may be …Read more
- Lead relationship with CRM product vendor and marketing vendors.
- Lead data process from developing metadata to final customer delivery, documenting requirements at each stage.
- Collect, analyze, and write periodic reports on new approaches, existing strategies, and potential shifts in the market.
- Analyze and report on marketing initiatives, and present strategies and recommendations.