Avg. Base Salary (USD)
The average salary for a Customer Relationship Management (CRM) Analyst is $59,381
What is the Pay by Experience Level for Customer Relationship Management (CRM) Analysts?
An entry-level Customer Relationship Management (CRM) Analyst with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $51,583 based on 11 salaries. An early career Customer Relationship Management (CRM) Analyst with 1-4 years of experience earns an average …Read more
What Do Customer Relationship Management (CRM) Analysts Do?
A customer relationship management analyst is a professional who works with a company or consulting firm to analyze consumer data and make recommendations regarding sales and customer service initiatives. While this person may typically work in an office, they may also work closely with customers and clients in a store environment. This position will typically keep traditional daytime, weekday hours. However, depending on the type of organization they are involved in, extended hours may be …Read more
- Lead relationship with CRM product vendor and marketing vendors.
- Lead data process from developing metadata to final customer delivery, documenting requirements at each stage.
- Collect, analyze, and write periodic reports on new approaches, existing strategies, and potential shifts in the market.
- Analyze and report on marketing initiatives, and present strategies and recommendations.