The average hourly pay for a Customer Service Assistant is $12.54.
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$9 - $18
$12 - $5,847
$20 - $1,474
$0 - $1,506
$18,913 - $39,547
Your Market Worth Over Time
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Job Description for Customer Service Assistant
Customer service assistants are responsible for completing customer service tasks and assisting with other administrative duties as required. They interact with customers and work to resolve their inquiries. Additionally, these assistants must help create and maintain business relationships with individuals inside and outside their organization to increase customer satisfaction. Customer service assistants must follow strict company rules and strive to reach objectives set by supervisors. Some o…Read more
Popular Employer Salaries for Customer Service Assistant
The top respondents for the job title Customer Service Assistant are from the companies State Farm Insurance Company, chicago transit authority and H.E.B.. Reported salaries are highest at State Farm Insurance Company where the average pay is $16.02. H.E.B. pays the lowest at around $8.78.
Explore the most common career paths for Customer Service Assistant. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Service Assistant
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Customer Service Assistant Job Listings
Popular Skills for Customer Service Assistant
Avg. Hourly Rate
Skills in Customer Service, Data Entry, Oral / Verbal Communication, Cash Handling and Microsoft Office are correlated to pay that is above average.
Pay by Experience Level for Customer Service Assistant
An entry-level Customer Service Assistant with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $10.44 based on 48 salaries. An early career Customer Service Assistant with 1-4 years of experience earns an average total compensation of $12.04 based on 240 salaries. A mid-career Customer Service Assistant with 5-9 years of experience earns an average total compensation of $12.86 based on 105 salaries. An experienced Customer Service Assistant with 10-19 years of experience earns an average total compensation of $13.78 based on 95 salaries. In their late career (20 years and higher), employees earn an average total compensation of $15.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Customer Service Assistant in their job title in Phoenix, Arizona earn an average of 39.6% more than the national average. These job titles also find higher than average salaries in Houston, Texas (20.0% more) and Sacramento, California (19.6% more). The lowest salaries can be found in Columbus, Ohio (9.3% less) and Miami, Florida (2.6% less).
Years of Experience
This data is based on 522 survey responses.