The average hourly pay for a Customer Service Assistant is $12.92.
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What Do Customer Service Assistants Do?
Customer service assistants are responsible for completing customer service tasks and assisting with other administrative duties as required. They interact with customers and work to resolve their inquiries. Additionally, these assistants must help create and maintain business relationships with individuals inside and outside their organization to increase customer satisfaction. Customer service assistants must follow strict company rules and strive to reach objectives set by supervisors. Some o…Read more
Job Satisfaction for Customer Service Assistant
Popular Employer Salaries for Customer Service Assistant
The top respondents for the job title Customer Service Assistant are from the companies chicago transit authority, H.E.B. and State Farm Insurance Company. Reported salaries are highest at State Farm Insurance Company where the average pay is $16.02. H.E.B. pays the lowest at around $9.35.
Explore the most common career paths for Customer Service Assistant. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner
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Customer Service Assistant
Customer Service Representative (CSR)
Customer Service Specialist
Somewhat common (8 - 20%)
Customer Service Assistant Job Listings
What Are Popular Skills for Customer Service Assistants?
Skills in Data Entry, Oral / Verbal Communication, Cash Handling and Microsoft Office are correlated to pay that is above average. Skills that pay less than market rate include Customer Service.
What is the Pay by Experience Level for Customer Service Assistants?
An entry-level Customer Service Assistant with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $11.16 based on 31 salaries. An early career Customer Service Assistant with 1-4 years of experience earns an average total compensation of $12.19 based on 152 salaries. A mid-career Customer Service Assistant with 5-9 years of experience earns an average total compensation of $13.31 based on 73 salaries. An experienced Customer Service Assistant with 10-19 years of experience earns an average total compensation of $13.83 based on 83 salaries. In their late career (20 years and higher), employees earn an average total compensation of $16.
Pay Difference by Location
Employees with Customer Service Assistant in their job title in New York, New York earn an average of 41.4% more than the national average. These job titles also find higher than average salaries in Chicago, Illinois (15.9% more) and Jacksonville, Florida (14.1% more). The lowest salaries can be found in Dallas, Texas (18.7% less) and Columbus, Ohio (12.0% less).
Years of Experience
This data is based on 368 survey responses.