Customer Service Cashier Salary

An average Customer Service Cashier in the United States can expect to take home roughly $10.03 per hour. Earnings generally vary between $8.07 per hour and $13.03. The most important factor affecting compensation for this group is the specific employer, followed by the particular city and years of experience. The vast majority of Customer Service Cashiers (88 percent) who participated in the survey are women. A majority of professionals in this line of work do not receive benefits; however, two in five report medical coverage and about a third claim dental coverage as well. Though the majority of Customer Service Cashiers do not report high levels of job satisfaction, most are moderately content with their role. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.

$16,106 - $26,511
$22K
MEDIAN: $21,750
50%

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$8.08 - $13.20
$8
$10
$13
MEDIAN: $10.11
10%
50%
90%

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$0$28K
Salary $21,750
Bonus $5.21 - $1,174
Profit Sharing $350.00
Commission $0.00 - $2.30
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,866 - $28,583
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 6
Hourly Data $0$19
Hourly Rate $8.08 - $13.20
Hourly Tips $0.38
Overtime $8.94 - $19.37
Annual Data $0$28K
Bonus $5.21 - $1,174
Commission $0.00 - $2.30
Profit Sharing $350.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,866 - $28,583
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 376

Job Description for Customer Service Cashier

A customer service cashier typically shares some of the tasks of a regular cashier in a retail environment, but also has added responsibilities related to customer service. They must be good listeners, polite, patient, and not argumentative.

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Customer Service Cashier Tasks

  • Accept customer payment, and answer questions about billing.
  • Organize and clean cashier area.
  • Collect customer information and enter it into the appropriate repository.
  • Answer questions, provide information, and resolve complaints.

Common Career Paths for Customer Service Cashier


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At the upper end, Customer Service Cashiers who move into a Registered Nurse role can end up with a hefty increase in pay. The average income for Registered Nurses is a much higher $56K per year. The most common promotion for Customer Service Cashiers is a Cashier position, which usually brings in $18K a year. Another standard transition for Customer Service Cashiers seeking advancement is to assume a Customer Service Representative role, where pay is often $29K.

Customer Service Cashier Job Listings

Popular Employer Salaries for Customer Service Cashier


Well-known firms with a reputation for hiring numerous Customer Service Cashiers include Wal-Mart Stores, Inc, Lowe's Home Improvement Inc., Bed Bath & Beyond Inc, Wegmans Food Markets, and The Home Depot Inc. Customer Service Cashiers in search of the best pay head to Lowe's Home Improvement Inc., where the median salary rolls in at $23K. Although pay is top-notch overall, it does seem to be curbed at $25K, which isn't dramatically higher than the lower-end figure of $17K. Also paying near the top of the field are The Kroger Company at $23K, Wal-Mart Stores, Inc at $22K, and The Home Depot Inc., where Customer Service Cashiers annually earn $22K.

Workers at McDonald's Corporation, Speedway SuperAmerica LLC, and Wegmans Food Markets also face smaller salaries than the rest of the field — average earnings for these employers come to $18K, $18K, and $19K respectively.

Popular Skills for Customer Service Cashier


Survey results suggest that Customer Service Cashiers use a fairly large toolkit of professional skills. Most notably, skills in Cashier, Phone Support, Customer Relations, and Cash Handling are correlated to pay that is above average. Skills that seem to negatively impact pay include Sales and Customer Service. Those proficient in Cash Handling are, more often than not, also skilled in Customer Relations.

Pay by Experience Level for Customer Service Cashier

Pay by Experience for a Customer Service Cashier has a positive trend. An entry-level Customer Service Cashier with less than 5 years of experience can expect to earn an average total compensation of $19,000 based on 249 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Cashier with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $21,000 based on 123 salaries. An experienced Customer Service Cashier which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $21,000 based on 118 salaries. A Customer Service Cashier with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $23,000 based on 32 salaries.

Pay Difference by Location

National Average: $21,119

Larger city markers indicate a job is popular in that location.

Though Customer Service Cashiers can find somewhat larger paychecks in Houston — just above the national average — location actually has a very small overall effect on compensation in this occupation. With compensation 14 percent below the national average, Orlando is not known for hefty paychecks and actually represents the lowest-paying market. A couple other locations with smaller-than-average paychecks include New York (12 percent lower) and Atlanta (8 percent lower).

Customer Service Cashier Reviews

Q: What is it like working as a Customer Service Cashier?

Customer Service Cashier in Rocky Mount:
Pros: Customers they make me the best I can be for them.
Cons: Keep changing managers and they running my favorite customers away being rude too many different rules.

Customer Service Cashier in Bradenton:
"LOW MORAL."
Pros: CUSTOMERS. 2 CO WORKERS AT THIS SITE. HOURS OF OPERATION. NO WOMAN. NO STRESS.
Cons: PAY RATE. RAISES .29 CENTS PER YEAR. MANAGEMENT.

Customer Service Cashier in O'Fallon:
"Great customers."
Pros: The customers and co- workers.
Cons: The pay.

Customer Service Cashier in Independence:
"First Impressions Count."
Pros: I love making the Customers feel important and making sure they get what they need before leaving the store. I want my Customers to have a great experience so they will want to return in the future. I also love the fact that they will look for me before checking out because they like the service I offer them.
Cons: The communication is lacking from Management to employees.

Customer Service Cashier in Black Hawk:
"Gaming culture."
Pros: Love all the people internal and external, love fast pace environment.
Cons: Communication not very good at all.

Related Job Salaries

Key Stats for Customer Service Cashier

Gender

Female
88 %
Male
12 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 58 votes.
Less than 1 year
5%
1-4 years
45%
5-9 years
17%
10-19 years
24%
20 years or more
9%
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Experience Affects Customer Service Cashier Salaries

▲9%

▼0%

National Average
$21,000

▼1%

▼8%

Skills That Affect Customer Service Cashier Salaries

Cashier
▲8%

National Average
$21,000

Phone Support
▼2%

Cash Handling
▼3%

Customer Relations
▼3%

Cleaning
▼3%


▼4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 58 votes.

Gender

Female
88 %
Male
12 %

Years of Experience

Less than 1 year
5%
1-4 years
45%
5-9 years
17%
10-19 years
24%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 39%
dental benefits
Dental: 33%
vision benefits
Vision: 27%
no benefits
None: 56%
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