The average hourly pay for a Customer Service Clerk is $11.14.
Customer Service Clerk by
Tell us about your job and pay factors like skills and education Find your market worth with a report tailored to you Negotiate your pay with confidence
What Do Customer Service Clerks Do?
Customer service clerks work primarily in retail environments and work face-to-face with customers, while in some cases they communicate with customers via the phone or internet. These clerks are generally responsible for greeting customers as they enter the premises and offering services as they enter or leave. There may be sales goals to be met in this position, and commission may be offered based on sales made.
Customer service clerks must be familiar with the products offered to best serve …Read more
Customer Service Clerk Tasks
- Provide highest-quality customer service to guests, offering a favorable impression of the business as a whole.
- Perform other duties as assigned, such as operating a cash register, performing product returns, processing customer special requests, etc.
- Adhere to all workplace and federal safety standards and regulations.
- Greet customers, answer questions, assist with locating merchandise, provide knowledgeable advice, and otherwise enhance the customer experience.
Job Satisfaction for Customer Service Clerk
Popular Employer Salaries for Customer Service Clerk
The top respondents for the job title Customer Service Clerk are from the companies Harris Teeter, Inc., Publix Super Markets Inc and The Kroger Company. Reported salaries are highest at Harris Teeter, Inc. where the average pay is $9.90. Other companies that offer high salaries for this role include Publix Super Markets Inc, earning around $9.52. The Kroger Company pays the lowest at around $8.55. Walgreen Co. also pays on the lower end of the scale, paying $9.36.
Customer Service Clerk Job Listings
What Are Popular Skills for Customer Service Clerks?
Skills in Problem Solving, Data Processing and Microsoft Office are correlated to pay that is above average. Skills that pay less than market rate include Sales and Customer Service.
What is the Pay by Experience Level for Customer Service Clerks?
An entry-level Customer Service Clerk with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $10.31 based on 11 salaries. An early career Customer Service Clerk with 1-4 years of experience earns an average total compensation of $10.83 based on 87 salaries. A mid-career Customer Service Clerk with 5-9 years of experience earns an average total compensation of $10.79 based on 28 salaries. An experienced Customer Service Clerk with 10-19 years of experience earns an average total compensation of $14.80 based on 27 salaries. In their late career (20 years and higher), employees earn an average total compensation of $14.
Pay Difference by Location
Years of Experience
This data is based on 167 survey responses.