$27,715
Avg. Salary
$10.77
Avg. Hourly Rate

Average additional compensation:

$400

Bonus

$450

Profit Sharing

What am I worth?
How should I pay?

The average pay for a Customer Service Clerk is $10.77 per hour.

The average pay for a Customer Service Clerk is $27,715 per year.

10%
$8.35
10%
$10.77
50%
$16.35
90%
90%
MEDIAN $10.77
10%
$22k
10%
$28k
50%
$116k
90%
90%
MEDIAN $27,715
$21,639 - $116,350
$22K
$28K
$120K
MEDIAN: $27,715
10%
50%
90%

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$8.35 - $16.35
$8
$11
$16
MEDIAN: $10.77
10%
50%
90%

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$0$116K
Salary $21,639 - $116,350
Bonus $15.00 - $5,800
Profit Sharing $81.70 - $2,349
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,482 - $37,175
  • Country: United States
  • Currency: USD
  • Updated: 17 Mar 2019
  • Individuals Reporting: 13
Hourly Data $0$30
Hourly Rate $8.35 - $16.35
Hourly Tips $0.72
Overtime $10.85 - $30.41
Annual Data $0$37K
Bonus $15.00 - $5,800
Profit Sharing $81.70 - $2,349
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,482 - $37,175
  • Country: United States
  • Currency: USD
  • Updated: 17 Mar 2019
  • Individuals Reporting: 196

Job Description

Customer service clerks work primarily in retail environments and work face-to-face with customers, while in some cases they communicate with customers via the phone or internet. These clerks are generally responsible for greeting customers as they enter the premises and offering services as they enter or leave. There may be sales goals to be met in this position, and commission may be offered based on sales made.

Read More...
Customer Service Clerk Tasks
  • Provide highest-quality customer service to guests, offering a favorable impression of the business as a whole.
  • Perform other duties as assigned, such as operating a cash register, performing product returns, processing customer special requests, etc.
  • Adhere to all workplace and federal safety standards and regulations.
  • Greet customers, answer questions, assist with locating merchandise, provide knowledgeable advice, and otherwise enhance the customer experience.

Job Listings

Pay by Experience Level

Pay by Experience for a Customer Service Clerk has a positive trend. An entry-level Customer Service Clerk with less than 5 years of experience can expect to earn an average total compensation of $20,000 based on 80 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Clerk with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $23,000 based on 33 salaries. An experienced Customer Service Clerk which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $29,000 based on 24 salaries. A Customer Service Clerk with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $30,000 based on 7 salaries.

Job Reviews

Q: What is it like working as a Customer Service Clerk?

Customer Service Clerk:
I really love my job. I love interacting with a variety of customers, making sure that their every need/concern is addressed. I am a people person. I really care about each customer, and I want them to know/feel very special. It is my honor to serve them, ensuring that they not only leave the store happy/satisfied, but that they want to come back for a positive experience at Kroger.

Customer Service Clerk in Mount Pleasant:
"Career."
Pros: Provide customer service to customers. Make them feel welcome. Provide service so they will return.
Cons: People telling me what to do.

Related Job Salaries

Gender

Female
68 %
Male
32 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 31 votes.
Less than 1 year
9%
1-4 years
49%
5-9 years
21%
10-19 years
15%
20 years or more
7%

Related Jobs

How Experience Affects Salaries

Late-Career
▲31%

Experienced
▲27%

Mid-Career
▼0%

National Average
$23,000

▼14%

How Skills Affect Salaries

National Average
$23,000


Oral / Verbal Communication
▼21%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 31 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
9%
1-4 years
49%
5-9 years
21%
10-19 years
15%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 43%
dental benefits
Dental: 43%
vision benefits
Vision: 38%
no benefits
None: 49%