Highly Satisfied
Last updated Apr 23 2025
Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
Customer Service Representative (CSR) Reviews
What is it like working as a Customer Service Representative (CSR)?
February 2017
Friendly.
Customer Service Representative (CSR) in Pittsburgh:
Pros: The people I work with also the flexibility of using pto, the overtime when availbale.
Cons: Not being treated the same as everyone else.
February 2017
No trafic.
Customer Service Representative (CSR) in Laval:
Pros: Short time to go to work.
Cons: Low salary.
February 2017
Customer Service Representative (CSR) in Corona:
Pros: Job is close to home.
Cons: Too many different shifts.
February 2017
Customer Service Representative (CSR) in Quezon City:
Pros: Its convenient from our house it only takes less than 30mins. Ride to get into work.
Cons: Low salary and the benefits they are good but its not enough. I mean for me and my son.
February 2017
Assisting card members with payments and information.
Customer Service Representative (CSR) in Dover:
Pros: Assisting card members with accurate up-to-date information.
Cons: Dealing with the high stress level.
February 2017
Kamloops is a great community.
Customer Service Representative (CSR) in Kamloops:
Pros: My coworkers, and a variety of people that walk through the business doors.
Cons: Paying for parking, it takes a big cut out of your wage.
January 2017
1st impression not what it is really like.
Customer Service Representative (CSR) in Columbus:
Be prepared to work holidays, especially between November and January, have your time off of the phone to count against your adherence as you get 34 min per 8 hr shift to use the bathroom and make notes on your phone call (regardless of length of notation), take abuse from customers with regards to late deliveries, stolen packages, promotions/rewards/rules set forth by the credit card company and the seemingly ever changing rules. Not a lot of advancement opportunity, when you follow regs and you are asked for a supvr most of the time you are made to look foolish ad if you do not know what you are doing or talking about, be able to handle, at times, massive amounts of stress.
Customer Service Representative (CSR) Job Listings
Featured Content
‹
Remote Work
New research shows how to set pay for remote employees
Gender Pay Gap
New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education.
Compensation Best Practices Report
From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation.
Salary Budget Survey Report
See how organizations are shifting their salary budgets this year.
Retention Report
Get strategies you can use to retain top talent and learn how impactful employee retention really is.
Variable Pay Playbook
Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices.
›