Customer Service Scheduling Supervisor, Call Center Salary

Customer Service Scheduling Supervisors of Call Centers in the United States are largely female. The average salary of the entire group is approximately $20.19 per hour. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to the larger part. The majority of Customer Service Scheduling Supervisors of Call Centers claim high levels of job satisfaction. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$45,379 - $53,090
$51K
MEDIAN: $50,724
50%

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$13.63 - $27.70
$14
$20
$28
MEDIAN: $20.44
10%
50%
90%

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$0$58K
Salary $50,724
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,507 - $58,306
  • Country: United States
  • Currency: USD
  • Updated: 21 Sep 2017
  • Individuals Reporting: 6
Hourly Data $0$40
Hourly Rate $13.63 - $27.70
Overtime $40.00
Annual Data $0$58K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,507 - $58,306
  • Country: United States
  • Currency: USD
  • Updated: 21 Sep 2017
  • Individuals Reporting: 12

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for Customer Service Scheduling Supervisor, Call Center

  • Oversee the distribution of call center workload among service representatives.
  • Provide customer service for complicated, escalated, and urgent calls.
  • Analyze call center procedures to improve efficiency and quality of service.

Customer Service Scheduling Supervisor, Call Center Job Listings

Related Job Salaries

Key Stats for Customer Service Scheduling Supervisor, Call Center

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.
1-4 years
17%
5-9 years
44%
10-19 years
28%
20 years or more
11%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Scheduling Supervisor, Call Center Salaries

Experienced
▲7%

National Average
$45,000

Entry-Level
▼8%

▼14%

Skills That Affect Customer Service Scheduling Supervisor, Call Center Salaries

National Average
$45,000

Microsoft Office
▼8%

Microsoft Word
▼12%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Years of Experience

1-4 years
17%
5-9 years
44%
10-19 years
28%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 69%
vision benefits
Vision: 54%
no benefits
None: 15%
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