Customer Service Scheduling Supervisor, Call Center Salary

Customer Service Scheduling Supervisors of Call Centers in the United States are largely female. The average salary of the entire group is approximately $20.19 per hour. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to the larger part. The majority of Customer Service Scheduling Supervisors of Call Centers claim high levels of job satisfaction. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$32,549 - $59,392
$33K
$46K
$59K
MEDIAN: $45,781
10%
50%
90%

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$12.04 - $22.99
$12
$16
$23
MEDIAN: $15.56
10%
50%
90%

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$0$59K
Salary $32,549 - $59,392
Bonus $400
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,624 - $55,623
  • Country: United States
  • Currency: USD
  • Updated: 15 Jan 2018
  • Individuals Reporting: 27
Hourly Data $0$22
Hourly Rate $12.04 - $22.99
Hourly Tips $2.50
Overtime $19.25
Annual Data $0$55K
Bonus $400
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,624 - $55,623
  • Country: United States
  • Currency: USD
  • Updated: 15 Jan 2018
  • Individuals Reporting: 30

Job Description for Customer Service Scheduling Supervisor, Call Center

  • Oversee the distribution of call center workload among service representatives.
  • Provide customer service for complicated, escalated, and urgent calls.
  • Analyze call center procedures to improve efficiency and quality of service.

Customer Service Scheduling Supervisor, Call Center Job Listings

Related Job Salaries

Key Stats for Customer Service Scheduling Supervisor, Call Center

Gender

Female
87 %
Male
13 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 10 votes.
Less than 1 year
2%
1-4 years
23%
5-9 years
30%
10-19 years
39%
20 years or more
7%

Experience Affects Customer Service Scheduling Supervisor, Call Center Salaries

Experienced
▲13%

National Average
$43,000

Entry-Level
▼3%

▼8%

Skills That Affect Customer Service Scheduling Supervisor, Call Center Salaries

National Average
$43,000

Microsoft Office
▼3%

Microsoft Word
▼6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 10 votes.

Gender

Female
87 %
Male
13 %

Years of Experience

Less than 1 year
2%
1-4 years
23%
5-9 years
30%
10-19 years
39%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 68%
vision benefits
Vision: 59%
no benefits
None: 16%