Customer Service Specialist Reviews

3.7
(1,641)
Highly Satisfied
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Based on 1,641 responses, the job of Customer Service Specialist has received a job satisfaction rating of 3.66 out of 5. On average, Customer Service Specialists are highly satisfied with their job.
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Q: What is it like working as a Customer Service Specialist?

March 2015
"It's stressful working in constant chaos."
Customer Service Specialist:
Pros: It is rarely boring.
Cons: It is a very hot place to work.
April 2015
"Patience."
Customer Service Specialist:
Be proactive to every situation. Do not take anything personal. Find solutions, not problems.
August 2015
"Computer skills."
Customer Service Specialist:
Customer is always right.Pleasing everyone is impossible at times.
September 2015
"Very high stress, with very little guidance and consistency."
Customer Service Specialist:
Pros: The thing I like the most would be helping the customers I take care of.
Cons: No definition to what my job should entail. Very poor management and supervisors. Very junior high atmosphere. Lack of caring on behalf of management. Too many responsibilities, impossible to be happy with the work completed.
September 2015
"Overall Good."
Customer Service Specialist:
Pros: I love our employee discount, management is cool, my coworkers are nice it's a good environment.
Cons: I feel like I'm being underpaid and I sometimes work in an area that I'm not scheduled for.
February 2016
Customer Service Specialist:
Pros: The atmosphere is great. My fellow associates are friendly.
Cons: I don't believe I'm paid enough for what I do. But I also believe every position at the store needs a raise, not just mine.
February 2016
"How little advancement I would receive."
Customer Service Specialist:
Work for a larger company.